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Toyota of Richardson

Richardson, TX

4.8
2,592 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,592 reviews

December 23, 2021

The customer service experience was excellent as always. It was like doing business with a family member. More

by Dandogo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

Thank you for the kind words, Dan! I am happy to hear that the service team could help. Please let us know if you need anything else. --Jonathan Glasscock, Customer Loyalty Director

December 20, 2021

They were easy to work with and attentive to customer satisfaction. Easy process from start to finish. I would recommend Toyota of Richardson for anyone looking for a new or used vehicle. More

by Wyatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amine El Harchaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

Glad we could help! Thank you for choosing Toyota of Richardson. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

December 13, 2021

My family and i came in late to buy a Tundra and Rob and Saad both stayed and helped us. They went above and beyond to get us exactly what we wanted. The finance department had everything ready to get us on More

by Mosstyrel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amine El Harchaoui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saad Hatouqa
Jan 04, 2022 -

Toyota of Richardson responded

Thank you for sharing your experience, Mosstyrel. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Director

December 02, 2021

I had a great experience with this dealership. Brian took his time and explained every step of the process. Finance person was really awesome, he even gave me some additional knowledge about car payments FOR More

by Happycarbuyer2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Johnson
Jan 04, 2022 -

Toyota of Richardson responded

It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director

November 26, 2021

There was no pressure to buy. Rob just talked with us and answer any questions we had. Everything was great. More

by Garydburrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Jonathan Glasscock, Customer Loyalty Director

November 25, 2021

Robert made the buying process quick and easy. We quickly able to agree on terms, the buying experience was great. More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt in Finance, he was top notch.
Jan 04, 2022 -

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 22, 2021

Transaction went as smoothly as could be expected. Would purchase from here again in the future More

by soonergirl11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Director

November 18, 2021

Amazing service! They were willing to do whatever it took to make a deal, making the process as smooth and fast as possible. More

by maggiemrgn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

Thank you for sharing your experience, Maggie. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Jonathan Glasscock, Customer Loyalty Director

November 13, 2021

The process wasn't perfect but Robert was patient with me & in the end gave me a great deal! ask for him if u are shopping & Toyota of Richardson! More

by jd.velez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

November 12, 2021

Robert was amazing I will be referring him to my friends and colleagues I had a great experience More

by Tierrefisher2015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Toyota of Richardson responded

I am glad to hear our team member left a good impression. Please let us know if you need anything in the future. --Jonathan Glasscock, Customer Loyalty Director

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