Toyota of Richardson

All of the service personnel that I've been in contact with (over 20+ years) do their job well. Lee Schuster, in Service Dept., is exceptionally knowledgeable and helpful. -- Jack Sanders, Dallas . with (over 20+ years) do their job well. Lee Schuster, in Service Dept., is exceptionally knowledgeable and helpful. -- Jack Sanders, Dallas . More

Working with Patrick was an absolute pleasure! Patrick is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The b extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The buying process of my Toyota was super easy took. I highly recommend you talk to Patrick if you are considering buying an automobile! More

DO NOT BUY FROM THEM IF YOU LIVE OUT OF TOWN! My husband DO NOT BUY FROM THEM IF YOU LIVE OUT OF TOWN! My husband negotiated a deal with them for a car and put down a $500 deposit on the car. When he FLEW DO NOT BUY FROM THEM IF YOU LIVE OUT OF TOWN! My husband negotiated a deal with them for a car and put down a $500 deposit on the car. When he FLEW down there for $200 and took a $100 Uber, they changed their mind and said that he HAD to finance through them, even though they had NEVER mentioned it earlier and our bank said they already discussed the financing with them. When my husband told them this, the general manager was horrible to him and told him they had their conversation recorded. My husband asked to listen, and the GM refused and told him that they were refusing him service. DO NOT BUY HERE if you don’t plan on financing through them. DO NOT expect the manager to be friendly or welcoming!!! We will be calling the BBB. More

Terry is a top notch guy we have bought several vehicles from him for our company, he always makes it straight forward and easy. Would recommend speaking with him for any Toyota you may need. from him for our company, he always makes it straight forward and easy. Would recommend speaking with him for any Toyota you may need. More

Looked up this dealer on internet shopping for a truck. Located a truck with the price listed on their website. Made the contact with sales and got pre-sell literature emailed (WITH STICKER MSRP). Got into Located a truck with the price listed on their website. Made the contact with sales and got pre-sell literature emailed (WITH STICKER MSRP). Got into negotiation and was then told the price was 2K more than sticker. I know there’s a demand for trucks but never been told there’s no negotiation I must pay the 2K more price. I never got a straight answer what the $2000.00 charge was for. More

Strongly recommend Robert, he made my experience simple, fast and easy. I am a first time car buyer and he was able to answer my questions and concerns. Thank you Robert I am loving my lexus 😊 fast and easy. I am a first time car buyer and he was able to answer my questions and concerns. Thank you Robert I am loving my lexus 😊 More

Our overall experience was great! Theo Jones is very personable and knowledgeable and could not ask for better representation and help from him. We LOVE the car and are really happy with this purchase. personable and knowledgeable and could not ask for better representation and help from him. We LOVE the car and are really happy with this purchase. Small issue with the finance department, but it will work out ultimately....just would have been a little more to our benefit on the front end of it. Anyway, doesn't mar the experience really and the finance issue had NOTHING to do with THEO - he is the best! More

Theo Jones took the time to show me all the specs on my Toyota. I was able to test drive the vehicle and I left feeling satisfied with my purchase. Toyota. I was able to test drive the vehicle and I left feeling satisfied with my purchase. More

I walked in just to see what was available, Theo made my buying experience excellent. He was able to take my vision and my purpose and apply it perfectly. I am extremely satisfied with my visit to Toyota of buying experience excellent. He was able to take my vision and my purpose and apply it perfectly. I am extremely satisfied with my visit to Toyota of Richardson More

Theo was so helpful as I was having to buy a car long distance and couldnt just run over to the dealership to see it. He had to be my eyes and assured me that the used car he found met our specific requi distance and couldnt just run over to the dealership to see it. He had to be my eyes and assured me that the used car he found met our specific requirements. And it did. Thank you Theo and Toyota of Richardson! More