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Toyota of Richardson

Richardson, TX

4.8
2,586 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,586 reviews

September 11, 2020

By far the smoothest transaction I’ve had at any car dealership. Cody is the best salesman I’ve dealt with and I’ve dealt with a lot since I’ve retired from the car business. Professional courteous get More

by Lionswow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Tunstall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 11, 2020

Cristhian was the most patient and kind salesperson. It was a real pleasure to have him help me. I had not bought a car in years so it was a bit stressful, but Cristhian made it a bit easier. He even made More

by clandry6
Recommend Dealer
Yes
Employees Worked With
Cristhian Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

September 09, 2020

Patrick was a pleasure to work with. Buying cars can be stressful but Patrick was so easy to work with, no double talk, no switching numbers around, no excuses. He gave me a deal we shook (fist bumped) on More

by louis-in-richardson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Williams, Patrick McClenan
Sep 09, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 09, 2020

On July 22 I purchased my 3rd auto from your dealership in two years. Dealing with your sales is always great! Unfortunately I can't say the same for the finance dept. Each time I left I feeling like I wa More

by leslie5507
Recommend Dealer
No
Employees Worked With
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Clark
Sep 09, 2020 -

Toyota of Richardson responded

Hello. We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren’t providing them with the absolute best in customer service. We’d love to discuss your concerns and see what we can do to make this right for you. Please contact me, Brandi Binkley, at Bbinkley@vtaig.com, so we can discuss your concerns further.

September 09, 2020

Theo was so great and helped me (1st time car buyer) out tremendously. I will definitely be recommending him to anyone looking for a car! More

by jackson.wisdorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Theo Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience, Jackson! Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 08, 2020

Easiest car buying experience I’ve ever had. Sean Russell, Brandi Binkley, Jewel Thomas and Nick Williams were so helpful and made sure everything was perfect! More

by Lisa.Strickland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jewel Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Binkley, Nick Williams, Sean Russell
Sep 08, 2020 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Brandi Binkley, Customer Loyalty Manager

September 08, 2020

Juan was really helpful with the purchase of my first car. He answered all of my questions and was happy to let me test drive a bunch of different cars to find the perfect one! More

by khoaeae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 09, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

September 07, 2020

Ouss Mahmoud provided an exceptional sales experience unlike no other. I highly recommend Ouss and will definitely do business with him again! Thank you Ouss for an awesome buying experience! More

by JeffTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ouss Mahmoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Toyota of Richardson responded

Thank you, Jeff! I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Brandi Binkley, Customer Loyalty Manager

September 05, 2020

Hector's the Man! We bought a 2020 RAV4 Hybrid that we had to order special, and with the Covid-19 and all, it took seven months to get our vehicle! We never would have hung in there if it weren't for He More

by Rita and Bob
Recommend Dealer
No
Employees Worked With
Hector Santiago
Sep 18, 2020 -

Toyota of Richardson responded

First, thanks for your business and congratulations on your new Rav 4! Hector is a shining example that the associates are what separates Toyota of Richardson from other car dealerships. Count on the entire team to continue to support many trouble free years ahead in our world class sales and service center Welcome to the Toyota of Richardson family Brad Clark General Manager

September 05, 2020

Our experience was great. Hector was so helpful and nice. He made buying a car a little less painful. I would definitely buy from Toyota of Richardson again. More

by MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hector Santiago
Sep 08, 2020 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Brandi Binkley, Customer Loyalty Manager

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