Toyota of Richardson

Great service The quality of customer services has maintained a great standard since I bought previous vehicles with you all. Which is why I always meet with Mr. Wa The quality of customer services has maintained a great standard since I bought previous vehicles with you all. Which is why I always meet with Mr. Waleed for services on sales. Thank you. More

Solid as always I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to sche I have all my maintenance done here and they always do a great job - quick, friendly, professional and the center is clean. I like being able to schedule my drop off time. More

Service You Can Trust I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my s I take my vehicle to Toyota of Richardson because they do a good job and I only trust servicing at a dealership. I stay with them because I trust my service advisor to make sure my vehicle is safe and in top notch condition. More

Service with smile Very professional group of people, I have not seen anyone without smile even at the end of very long and tiring day. Keep up the high professionalism. Very professional group of people, I have not seen anyone without smile even at the end of very long and tiring day. Keep up the high professionalism. More

Scott Michael is legit! Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. Only took four different reps across the metroplex before we found Scott. We tried Toyo of Rockwall; Cowboy Toyo; Toyo of Dallas and SportsCity Toyo. All of those service guys/gals were just lacking in what I call ‘people skills’. I’ve owned Toyota’s for going on 20 years and dealt with service departments all over the eastern and central US, and in my experience during that time, I have had extremely great luck with your vehicles but sometimes service comes in as an ‘E’ for effort. Scott Michael exemplifies the quality of service that is commensurate of the name ‘Toyota’ and provides a level of follow up and attention to my concern that is measured only by your brand’s quality. I would heartily recommend him for a greater role within your organization, but only if that means he could train others to provide the level of service that he provides. More

Best service ever One of the best experience buying a car ever would definitely buy from them again. Todd Owen was so amazing and Brian Smith was the best. One of the best experience buying a car ever would definitely buy from them again. Todd Owen was so amazing and Brian Smith was the best. More

Used Car Purchase Experience was ok. Salesperson was ok. Process started with what appeared to be deceptive advertising. Specifically, over $1600 in additional dealer Experience was ok. Salesperson was ok. Process started with what appeared to be deceptive advertising. Specifically, over $1600 in additional dealer charges other than tax, title and license added to what was advertised as a sales price. This was eventually removed when I complained. Also, for a Dealership that size, used vehicles are not reconditioned to the level one can pay for the. and drive off without having to spend additional cash to bring them to acceptable condition. The vehicle I bought still has clips missing from the rear bumper. More

No hassles just the work I needed Did not buy my truck at this location, but felt part of the family and as important as if they were my dealer. All repairs were explained clearly and Did not buy my truck at this location, but felt part of the family and as important as if they were my dealer. All repairs were explained clearly and things that were not critical to perform was stated as such and not pushed to do unnecessary repairs. Will be back next year for some maintenance that is needed in that time frame. I have enjoyed my truck more than any vehicle I have ever owned. Toyota is quality! More

The Best Service I received the best service and everyone is very courteous. The patience exercised was the best that I have ever seen. Pros and Cons was explained t I received the best service and everyone is very courteous. The patience exercised was the best that I have ever seen. Pros and Cons was explained to me and my wife so we could make the best choices that would meet our need. Awesome experience!! More

Pleasant I have never been dissappointed with anyone here. They are very good in team work to take care of whatever you ask for. I do recommend anyone should c I have never been dissappointed with anyone here. They are very good in team work to take care of whatever you ask for. I do recommend anyone should come here More