Toyota of Richardson

Service As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service a As usual the service is always great, the people make the difference. They take the time to provide detailed explanations of the recommended service and an estimated time to complete the job. More

New Car, Same Quality Service! Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. ( Toyota if Richardson has a busy Service Department for good reason. They do quality work everytime. Lee took great care of me and my car, as usual. (He's been my service advisor for more than 10 yrs. and for now a third Toyota in the family!) Sure there was a line at the cashiers' desk, but it was the typical rush at the end of the day. The cashiers are really great at processing payment efficiently. I may have purchased my new Toyota from a different dealer, but I will continue to bring my new Toyota ONLY at Toyota of Richardson for service. More

Recall The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was v The service department was very professional.the area was efficient and very clean. Everyone was smiling and seemed to love being there. Our rep was very helpful & informed. Good experience More

Wiggle and shake Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what w Took my car in with issues with shaking during driving. Parish got me in and out as fast as he could. He let me know what they were doing and what was needed. He was amazing. More

Feel well cared for, couteous The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean wait The online booking system is useful. Staff are very courteous. Job done well. Not always super-quick! Extras (cookies, water, good WiFi in clean waiting area) are good More

Better experience with new management I had a very negative experience in 2018. Today my guide was very knowledabke and helpful. The work was completed in the time allotted and well done. I had a very negative experience in 2018. Today my guide was very knowledabke and helpful. The work was completed in the time allotted and well done. I appreciate the changes that have been made More

Unparalleled Service I trust Toyota of Richardson to service my car. They are conscientious about keeping up with the scheduled maintenance, get me in and out quickly and I trust Toyota of Richardson to service my car. They are conscientious about keeping up with the scheduled maintenance, get me in and out quickly and everyone is professional and courteous. More

Most fun I’ve ever had buying a car! Went into to dealership to just test drive. Shervin and Nick worked a deal I couldn’t refuse. Shervin made me feel like I was a guest in his home. Ver Went into to dealership to just test drive. Shervin and Nick worked a deal I couldn’t refuse. Shervin made me feel like I was a guest in his home. Very attentive during the entire process. Timeline from our decision to buy and out the door a little long but Nick our finance guy was the greatest! Overall terrific team! Thanks guys! Love my little CHR. More

Excellent services with polite customer service. You can sit without worrying about your car. Because it’s always in best hands while you waiting to be serviced. Very helpful customer service staff i You can sit without worrying about your car. Because it’s always in best hands while you waiting to be serviced. Very helpful customer service staff is excellent. I can rely on them for the best inspection to best services. More