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Toyota of Richardson
Richardson, TX
2,241 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,241 reviews
June 29, 2019
I feel at home I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I I really like the work Sisi Olaguez does for me. She walks me through everything is doing and lets me know what will be needed in the future so I can plan my time and budget. More
by valvarlc
Employees Worked With
Sisi Olaguez
June 28, 2019
20000 check up Great efficient service. Scott explained all the work being done with an accurate cost estimate. He listed all the options w/o the high pressure up se Great efficient service. Scott explained all the work being done with an accurate cost estimate. He listed all the options w/o the high pressure up sell one expects from many other dealerships. The car has also shown all the reliablity I’ve come to expect from Toyota. More
by Jmgiii
Employees Worked With
Scott Micheals
June 28, 2019
Buying a car Mr. Tracy Brown was an awesome salesman and he sealed the deal. I will send other people to buy at this dealership. He went above and beyond to make s Mr. Tracy Brown was an awesome salesman and he sealed the deal. I will send other people to buy at this dealership. He went above and beyond to make sure everything was in our budget, and I will definitely recommend others to visit this dealership. More
by Chessie l
Employees Worked With
Tracy Brown, Nick Williams
June 26, 2019
5K Service Drove in for service maintenance about 3:00pm. No appointment & was on my way at 5:00pm. Estimated time for waiting was spot on-I preferred to wait. S Drove in for service maintenance about 3:00pm. No appointment & was on my way at 5:00pm. Estimated time for waiting was spot on-I preferred to wait. Service Rep Sirle (Sisi) Olaguez was the best - nice to have women service reps! Sisi ket me informed & answered my questions. More
by GarlandGurl
Employees Worked With
Sirle Olaguez
June 26, 2019
Tires replaced balanced and alignment Meeting with mechanics to go over problem and how to repair rectify the problems appreciate honesty from mechanics and advice for future if needed rep Meeting with mechanics to go over problem and how to repair rectify the problems appreciate honesty from mechanics and advice for future if needed repair More
by The kernel
Employees Worked With
Sisi
June 26, 2019
Great service I had nothing but a great service experience from Thomas. Once my oil change comes up I will be back because of Thomas amazing service. I had nothing but a great service experience from Thomas. Once my oil change comes up I will be back because of Thomas amazing service. More
by BMWKIMO
Employees Worked With
Thomas Pablo
June 26, 2019
Routine maintenance Lee has been my Advisor for very long. I appreciate the personal attention. It is a good element of Toyota attention to customer satisfaction. Thanks Lee has been my Advisor for very long. I appreciate the personal attention. It is a good element of Toyota attention to customer satisfaction. Thanks. More
by Reich
June 25, 2019
Navigating a less-than-ideal lease end My wife and I, through a long set of circumstances were coming up on a costly lease end. Hector really helped us understand and navigate our options a My wife and I, through a long set of circumstances were coming up on a costly lease end. Hector really helped us understand and navigate our options and find a solution that would put us in a great car and great financial situation. This is the 2nd car that we've bought from them, and Lonnie's customer service is hard to match, regardless of the industry. More
by justaguywithafamily
June 24, 2019
Excellent Service Leslie was the BEST Advisor!!! She made my 1st experience with Toyota Richardson GREAT!! Thank you Leslie for EXCELLENT Service!!! A Big Kudos to Lesl Leslie was the BEST Advisor!!! She made my 1st experience with Toyota Richardson GREAT!! Thank you Leslie for EXCELLENT Service!!! A Big Kudos to Leslie More
by cbarr
Employees Worked With
Leslie
June 22, 2019
My car would not run. The check engine light came on and m I had the car towed to the dealership. They went to work on it immediately and figured out that bad gas had caused the problem which they fixed quickl I had the car towed to the dealership. They went to work on it immediately and figured out that bad gas had caused the problem which they fixed quickly. More
by humba jumba
