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Toyota of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.8
2,595 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,595 reviews

February 12, 2025

Quick as it can be Courteous Clean and easy to talk to Only thing is kinda pricey More

by Progchuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Forgot name young guy with beard
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Feb 13, 2025 -

Toyota of Richardson responded

Wow, thanks for the awesome review! We're thrilled you found our service quick, courteous, and easy to understand. We appreciate you highlighting the cleanliness of our operation too – it's something we take pride in. We also hear you on the price point; we strive to provide top-notch service and quality that justifies the investment.

February 09, 2025

I went to the Dealership to get my truck inspected and was greeted by Marcus right away he was very professional and took care of my problem service need. I did not have to wait too long, and I was taken More

by clawhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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Feb 10, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that Marcus provided you with professional service and took care of your truck inspection efficiently. We’ll be sure to share your kind words with him, and we’re happy to know you were impressed with your visit. We look forward to assisting you again in the future!

February 09, 2025

Casey and Justin are nice and did really great job on my first maintenance check. Would visit again. More

by Jiayu Yuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jewel Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Casey
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Feb 10, 2025 -

Toyota of Richardson responded

We're glad to hear that Casey and Justin provided you with a great experience during your first maintenance check! It's wonderful to know their service left a positive impression, and we appreciate your kind words. We look forward to seeing you again for your next visit!

February 08, 2025

It’s good and great survive advisor and good location for us and the sitting area is okay More

by javedahmed495
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne Rose
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Feb 10, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you had a great experience with our service advisor and found our location convenient. We're always working to improve, and we'll take your comments about the sitting area into consideration. We look forward to serving you again soon!

February 07, 2025

Excellent service the all team I’m waiting shorts time for my change oil and tire rotation More

by norma.yamilethalarcon@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Feb 10, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We're glad to hear that you received excellent service and that your oil change and tire rotation were completed in a timely manner. We always aim to provide efficient and high-quality service, and we appreciate you taking the time to share your experience. We look forward to serving you again!

February 06, 2025

I took my car in because there was a recall on my car. The whole team provided exceptional service. Scheduling the appointment was a breeze and the actual recall was taken care of at a timely manner. More

by Rojas_pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Salomón Childress
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Feb 07, 2025 -

Toyota of Richardson responded

Thank you for sharing your experience! We're thrilled to hear that our team provided exceptional service and made scheduling your appointment easy. It's great to know the recall was handled promptly and efficiently. We truly appreciate your feedback and look forward to assisting you again in the future!

February 05, 2025

Best dealership I always go for my all type of work for my boat vehicle Lexus and Toyota Sienna van More

by Sijju786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonito
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Feb 07, 2025 -

Toyota of Richardson responded

Thank you for your continued trust in our dealership! We're thrilled to hear that you rely on us for all of your service needs. Providing reliable and high-quality service across all types of vehicles is something we take pride in, and we're grateful for your loyalty. We look forward to assisting you again in the future!

February 04, 2025

Brandon is very nice, he finds ways for me to make best choices .i have very negative about 3 % surcharge on using credit card. More

by pradappet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Philips
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Feb 06, 2025 -

Toyota of Richardson responded

Thank you for your feedback! We’re glad to hear that Brandon has been helpful in assisting you with making the best choices. We understand your concern regarding the service fee on credit card payments. We value your feedback and will certainly take it into consideration as we continue to improve our services. If you have any questions or concerns, feel free to reach out!

February 02, 2025

I have had 3 Tundras and they have done a great job servicing them. Their service advisors have always been knowledgeable. More

by john.e.caperton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Richardson responded

Thank you for your continued trust in our service team! We're thrilled to hear that you've had a great experience with us while servicing your Tundras. Our service advisors work hard to provide knowledgeable and reliable support, and we’re glad they've met your expectations. We look forward to continuing to take care of your vehicles in the future!

February 02, 2025

Courteous staff who provided great advice. Nice ambience to wait and work while the car is getting serviced. More

by arman_saleh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
4.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Toyota of Richardson responded

Thank you for your kind review! We're thrilled to hear that you had a positive experience with our courteous staff and enjoyed the ambiance while waiting for your car. We always aim to provide a comfortable and helpful environment, and it’s great to know we met your expectations. We look forward to assisting you again in the future!

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