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Toyota of Richardson

Richardson, TX

4.8
2,559 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,559 reviews

April 30, 2019

Customer Service Went up there for their tire special . Jeff was very helpful and got me in and out in a flash . Thanks again for your help . More

by Toyota Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Harris
May 06, 2019 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 28, 2019

It was a great experience They were really kind to me and made the entire process very easy. They answered all my questions and made me feel comfortable when I didn’t understan More

by FFerreriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rahman Mustafiz
Apr 29, 2019 -

Toyota of Richardson responded

Glad you had a great experience Ferreriz. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 27, 2019

Best Toyota Dealer in Dallas I just bought my third Toyota from this wonderful dealership, Toyota of Richardson. They are customer friendly and from the sales through the financin More

by Kemaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pham
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 27, 2019

Exceeded our expectations I made appointment w service advisor from this dealer. And he keeps us informed of what has gone wrong w our vehicle. And suggest what needs to be don More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. Jonathan Glasscock, Customer Loyalty Manager

April 27, 2019

Great service Was looking for a car. Was able to find one that had everything I needed. Very pleased with my purchase. My forever car. Will be a dream to driv More

by Anita J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Obazee
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for the kind words Anita! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 26, 2019

Kevin was awesome!! It was nice experience with Mr Kevin who took care of the tech service today. He is very positive, we versed with the service requirements. A very pro More

by Shad
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin from Richardson Toyota, Dallas, TX.
Apr 29, 2019 -

Toyota of Richardson responded

Glad you had a great experience in our service department Shad. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

April 26, 2019

Great I've never been disappointed in the service since Lee Shuster has been my Service Advisor. Before returning to Toyota of Richardson I tried another More

by Janet123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for the kind words Janet! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 26, 2019

Safety issue It was done perfectly. I had noubt to go here right away. It was my first priority to many other problems. I am lost for words More

by CamryCe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Pablo, Jonathan (Johnny) Nickel
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for the kind words Camry! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Jonathan Glasscock, Customer Loyalty Manager

April 24, 2019

Older Toyota Sienna needing some major repairs Came in for an oil change and found I needed some costly repairs mostly, due to age of vehicle. Lee Schuster,my service advisor for many years, took g More

by Peggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Peggy. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

April 24, 2019

Rodent-Chewed Wires Repaired Toyota or Richardson quickly repaired my two-year old Camry’s wires that were chewed by rodents—and did a great job. And got recommendation on what to More

by Vrabbit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Phillips, Assistant service Manager
Apr 29, 2019 -

Toyota of Richardson responded

Thank you for sharing your experience Vrabbit. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. – Jonathan Glasscock, Customer Loyalty Manager

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