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Toyota of Richardson

Richardson, TX

4.8
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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1221 N Central Expressway

Richardson, TX

75080

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Showing 2,560 reviews

October 18, 2018

Toyota Richardson My experience was nice I had excellent service. Everyone is friendly. The service was prompt and thorough. The recommendations were highly valuable an More

by Imhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Castillo
Oct 29, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 16, 2018

Car service Well run dealership service department. Everyone is very courteous and my service techician is very good at explaining what work my Prius needs and d More

by mpantusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Jacobus
Oct 29, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 16, 2018

Liar and Sleazy Salesman Sean is a Liar and a time waster. He lacks the capabilities of a true salesman, and refuses to put forth any real effort! Sleazy salesman tactics. More

by Txqueen224
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cortez, Nick Williams, Sean Russell
October 16, 2018

Service center Everyone at the Toyota Service Center always works hard to see that I am satisfied with the condition of my Camry. The people here are aware of my nee More

by Carguy.lee1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 08, 2018

Great experience We had a new employee to Richardson Toyota. He was great and we were his first sale great experience Awesome Amazing Outstanding Killer No More

by Chusack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derick Heckel, Scott MacDonald , Cesar Rodriguez, Naresh Lulla, David Delozier, Chase Vaughn, Adrian Gomez, Jonathan (Johnny) Nickel, Scott King
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 08, 2018

Good but took a long time would hope with Toyota Care checkup you could have a separate line for this. Please try to revise this, especially if it’s shorter service time neede More

by Kiki1
Recommend Dealer
Yes
Employees Worked With
Randy George, Robin Brooks
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 05, 2018

Excellent! Terry provided excellent service and kept me up to date the whole time as my new truck was being built. The finance department was great and walked m More

by Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 05, 2018

Sienna #3!! The salesman, Terry Torbet, did an excellent job. He also sold us our last car. Finance wasn't so pleasant and we left without a paid receipt for the More

by Travelers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Ali
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 01, 2018

Hassle Free The on line experience made the purchase of the vehicle less confrontational without any high pressure sale or gimmicks. I will consider Randy and the More

by Lrbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook, Randy Penn
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

October 01, 2018

Best experience i’ve Had! Ben Boyd was excellent! Was in and out in record time! Staff was terrific and everyone was very helpful. I would recommend this dealership highly!! More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2018 -

Toyota of Richardson responded

Glad you had a great experience. Please let us know if we can help you with anything in the future. – Jonathan Glasscock, Customer Loyalty Manager

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