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Toyota of Richardson
Richardson, TX
2,562 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
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Showing 2,562 reviews
September 01, 2016
Friendliness was awesome! Everything was great, except my first meeting/experience wasn't too welcomy but I found Mario Morante (used salesman) and he was really friendly and m Everything was great, except my first meeting/experience wasn't too welcomy but I found Mario Morante (used salesman) and he was really friendly and made me feel really welcomed when I first stepped into the dealer. He was great and experience was awesome. The business and the financing part was really nice too. They did everything they could so I can take and pay the car. It took long but it payed off! 👍🏼 More
by CR7
Employees Worked With
Mario Morante, Bayron Posas
August 30, 2016
Easy to work with Easy to do business with. I didn't get the run around with needing to get sales manager to approve, just to go back and forth to get a deal done. Go Easy to do business with. I didn't get the run around with needing to get sales manager to approve, just to go back and forth to get a deal done. Got the bottom price, agreed on the deal and hour later left with my new truck and left my trade-in behind. More
by Todd
August 30, 2016
Great working with Toyota Richardson Because both Willie and Chase were very easy to work with, very fine guys. They sold me 2016 Tacoma truck that I like very much. Because both Willie and Chase were very easy to work with, very fine guys. They sold me 2016 Tacoma truck that I like very much. More
by rlpick20
Employees Worked With
William Pugh, Chase Vaughn
August 29, 2016
Brian was great to work with and lots of inventory to choose from! Very easy staff to work with. You can trust you are getting a quality used car since they do do all the servic and lots of inventory to choose from! Very easy staff to work with. You can trust you are getting a quality used car since they do do all the service work before you buy it More
by Bryce147
Employees Worked With
Brian Pacheco
August 29, 2016
Gary Lowe and Chase Vaughn Gary did an outstanding job of helping me find the perfect car that suited me, my price, and he made sure that I got the best bang for my buck! Often Gary did an outstanding job of helping me find the perfect car that suited me, my price, and he made sure that I got the best bang for my buck! Often times, car salesman are there to make the money possible. Gary on the other hand, works with you to try to save as much money as possible while maintaining what's best for both the customer and the organization he works. He truly is one of your best car salesman and I will highly recommend him to anyone I know interested in buying a car! Chase Vaughn was the Finance Manager I worked with to wrap up the deal and be on my way. He did a fantastic job of streamlining the finance process and making sure that we were on our way. Normally when you go to the finance department the expectation is that it's a long process, but Chase was great at making things quick, but still doing his job of explaining what each piece of paperwork entailed and he also helped us with getting a warranty. I highly recommend Chase for when a customer is going through the finance process! In conclusion, I just want to say that these gentlemen were incredible. They are subject experts in what they do and they put the customer first. As a customer, I encourage Toyota of Richardson to nominate these gentlemen with Employees of the Month awards as they should be recognized. Way to go Totota of Richardson! More
by TimP
Employees Worked With
Gary Lowe, Chase Vaughn
August 26, 2016
Exceptional service Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy Truly a very efficient and friendly service center. The advisors have the customers needs in their mind. Not motivated by other gains as some. fancy dealers do. More
by TF Richardson
Employees Worked With
Scott King , Scott MacDonald
August 25, 2016
Very accommodating and great experience Had a great experience with Ben Boyd and Bruce. After two visits, one to scout out a car and then one to test drive, we were extremely pleased wit Had a great experience with Ben Boyd and Bruce. After two visits, one to scout out a car and then one to test drive, we were extremely pleased with the attentiveness and accommodating experience. They worked with us on pricing and walked us through many options both with choosing our car and the financing options. The team was very patient with two test drives and two little kids after a day of work and school. Even provided some balloons to keep the kids entertained. More
by KLy
August 25, 2016
James Weaver and Ben Boyd did a great job The whole dealership experience was very positive. I was not expecting that but happy walking away helping my daughter buy her first car. Ben and Jame The whole dealership experience was very positive. I was not expecting that but happy walking away helping my daughter buy her first car. Ben and James were very helpful and the managers were very friendly Miguel, Ceasar Satello, and Dexter. More
by Dwescoat
August 24, 2016
Excellent customer service experience! Amazing customer service! Rahman did an excellent job in introducing the company products. He is very patient and knowledgeably and friendly. Adrian a Amazing customer service! Rahman did an excellent job in introducing the company products. He is very patient and knowledgeably and friendly. Adrian also did a great job introducing the finance options. More
by Babak
Employees Worked With
Rahman Mustafiz, Adrian Gomez
August 24, 2016
great experience This is our third car from Toyota Richardson. Everytime we get personal service at a fair price. I would highly recommend to all my friends. This is our third car from Toyota Richardson. Everytime we get personal service at a fair price. I would highly recommend to all my friends. More
by red2gojoe
Employees Worked With
Jordan Allen, Adrian Gomez
