Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Richardson
Richardson, TX
2,560 Reviews
Toyota of Richardson online, located in the North Dallas area offers Internet Specials on new and pre-owned Toyotas. Quick and easy quotes. We have a great selection of new cars, new trucks and pre-owned vehicles including Toyota certified. From the moment you walk into our showroom, you will know our commitment to Customer Service is second to none. We strive to provide an exceptional experience, be considerate of your time and supply all the information you are seeking. Our trained professional staff awaits the opportunity to meet you. Whether you are considering a New Toyota, quality Pre-Owned vehicle or need to use our Service, Parts or Body Shop, you've come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Filter Reviews by Keyword
By Type
Showing 2,560 reviews
July 07, 2023
I have been a Toyota of Richardson customer for almost 20 years. I have come to expect clear communication from the advisors and prompt service. I was not disappointed today. I had a 7 am appointment and wa years. I have come to expect clear communication from the advisors and prompt service. I was not disappointed today. I had a 7 am appointment and was promptly checked in by Ryan Knowles who worked with me scheduling needed maintenance. I like that the advisor also handles posting payment, a process that speeds up the whole interaction. More
by L.Noblin
Employees Worked With
Ryan Knowles
July 07, 2023
I have always been very please with Toyota of Richardson and with my service manager, Lee Schuster and with my service manager, Lee Schuster More
by Lesag.nugent
July 06, 2023
Service was very good and performed quickly. Waiting area is clean , with vending machines as well. Thanks! Waiting area is clean , with vending machines as well. Thanks! More
by Hymie023
July 06, 2023
Repair of primary reason for visit as well as other repairs needed that were found upon inspection were all completed when promised and I can feel an improvement in how the car functions now. Tkx repairs needed that were found upon inspection were all completed when promised and I can feel an improvement in how the car functions now. Tkx More
by bjenglar
Employees Worked With
Justin Hogue and technician(s) involved
July 06, 2023
My service tech Lee always has a great attitude and takes time to go over what needs to be taken care of on my car. time to go over what needs to be taken care of on my car. More
by Jbradley72
Employees Worked With
July 04, 2023
Customer service Representative very attentive Exact time as he said it will take Very helpful time as he said it will take Very helpful More
by Whajeer
Employees Worked With
July 03, 2023
Very dishonest. I would not recommend this dealership. They added a warranty I did not ask for. Once I asked about it Curtis raised his voice at me and was very co I would not recommend this dealership. They added a warranty I did not ask for. Once I asked about it Curtis raised his voice at me and was very combative. I feel bullied and lied to. I emailed and have not heard back. Females beware. More
by christina.k.jamison
Employees Worked With
Curtis and Jacob
July 03, 2023
Nice service and nice place nice team members treating friendly good job Thank you Toyota of Richardson friendly good job Thank you Toyota of Richardson More
by MEHDI
June 30, 2023
The after sales experience is not professional at all. No one wants to attend to you or give you the correct information. Am disappointed on how they described my issue and the inappropriate words used. O No one wants to attend to you or give you the correct information. Am disappointed on how they described my issue and the inappropriate words used. Only interested in selling after that carry your own cross More
by lydia.olambo
