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Toyota of Richardson - Service Center

Richardson, TX

4.9
997 Reviews

997 Reviews of Toyota of Richardson - Service Center

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April 28, 2024

Thanks for the good service that I received from the service team I appreciate thank you More

by jaimeestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 29, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 27, 2024

They are very good at knowing what’s needed and addressing it, though they are getting increasingly expensive. Lee Schuster is especially knowledgeable and helpful. More

by papajohn060242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

April 27, 2024

Smooth from drop off to pickup. Transparent about service to be done and costs. Courteous service representative More

by Dsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
Apr 29, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 26, 2024

Gerard was extremely helpful, very informative, and very patient with me. I had the best experience with the best service. Thank you so much! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerard
Apr 29, 2024 -

Toyota of Richardson responded

Thank you, Chris! I am glad to hear our team member left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

April 26, 2024

The dealer employs very nice people. because they call me on time for service and they treat me well More

by Mekonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

I was very impressed with the service at this Toyota dealership. The service department appeared to run very efficiently and professionally. The service advisor, Danny was very professional and knowledg More

by robertjosephkowalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Gallup
Apr 29, 2024 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

April 25, 2024

Advisor Micheal Angel Albiso who was very helpful and amazing, got the work done within a hour More

by Jibu Poulose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Lee Schuster is the best, always professional and courteous. Always makes it easy to get service. More

by mr2rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

I’ve been taking my car to Toyota of Richardson for more the last couple of years. I’m impressed with the quality of service and friendly staff. More

by Hil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 24, 2024 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

April 24, 2024

Casey Stiger was very kind and accommodating. He explained to me how the issue will be fixed… since the issue is just a defective part, dealer will order the part to replace the defective part an More

by Carolynmva
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Stiger
Apr 24, 2024 -

Toyota of Richardson responded

Thank you! I am glad to hear our team member, Casey, left a great impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager