Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Richardson - Service Center

Richardson, TX

4.9
1,018 Reviews
Call Service Center (972) 201-9228

1,018 Reviews of Toyota of Richardson - Service Center

Sort by
July 13, 2023

Did an excellent job. Beth Anne was my service advisor and she went above and beyond to continually update me on the status of my vehicle even though they were extremely b More

by tdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Anne
Report | Print
Jul 14, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

Helpful
July 12, 2023

Yes, the dealer sent me a coupon for oil change. I use this coupon and I’m very happy it was a very quick and very nice service. Mr. Christian Christian is a very good person very professional and More

by jamesrajinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Christian
Report | Print
Jul 13, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

Helpful
July 11, 2023

Toyota of Richardson is a very nice dealer. There’s service is excellent and quick! More

by dannypcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 12, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Helpful
July 11, 2023

Great customer service, both part department and service department, very knowledgeable service advisor. Job well done. More

by juanjepsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaimie
Report | Print
Jul 11, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

Jul 11, 2023 -

juanjepsen responded

Thank you for the service

Helpful
July 10, 2023

Awesome! If I didn’t have a mechanic, I would be taking my Corolla and Sienna to you for service. You all are customer oriented. More

by svlozano3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

Helpful
July 10, 2023

Excellent service and very informative. Service handled quickly as promised. Jaime Lovell was great. Shuttle service was quick. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Lovell
Report | Print
Jul 10, 2023 -

Greg responded

Excellent service and very informative. Service handled quickly as promised. Jaime Lovell was great. Shuttle service was quick.

Helpful
July 10, 2023

Bought my RAV4 at this dealer and have been taking in for all maintenance needs..Always great customer service More

by kathy.phillip@daltile.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Ann Rose
Report | Print
Jul 10, 2023 -

kathy.phillip@daltile.com responded

Toyota of Richardson Jul 10, 2023 kathy.phillip@daltile.com Bought my RAV4 at this dealer and have been taking in for all maintenance needs..Always great customer service

Helpful
July 08, 2023

Lee was great to work with, very nice and professional! It was a pleasant experience! More

by JNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Torbet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Richardson responded

I am glad to hear our team member, Lee, left a good impression. Please let us know if you need anything in the future. --Maria Arenas, Customer Relations Manager

Helpful
July 08, 2023

The service was great and it did not take long to get oil change done. More

by gigi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2023 -

Toyota of Richardson responded

I'm happy to hear it! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Maria Arenas, Customer Relations Manager

Helpful
July 08, 2023

Vehicle was serviced in the time frame I was given. Manager was courteous and efficint More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gibbs
Report | Print
Jul 10, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience, John. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

Helpful
1
...
48
49
50
...
102