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Toyota of Richardson - Service Center

Richardson, TX

4.9
1,427 Reviews
Call Service Center (972) 201-9228

1,427 Reviews of Toyota of Richardson - Service Center

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September 19, 2023

We had good service and like the location of the dealership.Advisor was very helpful and friendly. More

by Hughes7220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Sep 20, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future service needs. --Maria Arenas, Customer Relations Manager

September 19, 2023

Very good management, very helpful staff! Also Toyota has good service! Make sure to go to Toyota of Richardson! More

by arifk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Sep 20, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

September 19, 2023

Clean fast and easy Good prices for the services Coupons available on website for service More

by Jkalfut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that the service team could help. Please let us know if you need anything else. --Maria Arenas, Customer Relations Manager

September 17, 2023

Very good service facility with nice lobby and great coffee machine with lots options type of drinks! More

by dannychensr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Maddran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Toyota of Richardson. --Maria Arenas, Customer Relations Manager

September 17, 2023

Take little longer than expected But every thing else is very good professional Thanks a lot More

by thanhnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

Thank you for sharing your experience. We thank you for being a Toyota of Richardson customer, and we look forward to serving you again. --Maria Arenas, Customer Relations Manager

September 17, 2023

Everything from setting up my appointment to pulling in on the service drive and getting written up for my service was a breeze! The service went great, and they always do an awesome job! More

by drosen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Steven Case
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

Thank you for the kind words! I am happy to hear that we could help. Please let me know if you need anything else. --Maria Arenas, Customer Relations Manager

September 16, 2023

Eddie did a great job walking me through the process and recapping my service once complete. I will be back! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

I am happy to hear our team was able to help, John. Thank you for choosing Toyota of Richardson. Please keep us in mind for all your future needs. --Maria Arenas, Customer Relations Manager

September 16, 2023

Lee is great to work with! We pass two other Toyota dealers to com to Toyota of Richardson. More

by weilstan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

Thank you! It means a lot to us to know that our team member, Lee, left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Maria Arenas, Customer Relations Manager

September 15, 2023

Lee was very helpful in handling my issue and was done in a timely manner More

by avalon2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Schuster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Toyota of Richardson responded

I'm happy my team could help! Thank you for taking the time to rate us and for sharing your experience. Please let us know if you need anything else! --Maria Arenas, Customer Relations Manager

September 14, 2023

My experience with Brandon Phillips was awesome, please thanks him on my behalf. Good job Brandon More

by Bari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon phillips
Report | Print
Sep 15, 2023 -

Toyota of Richardson responded

I’m glad you had a great experience. Please let us know if we can help you with anything in the future. --Maria Arenas, Customer Relations Manager

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