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Toyota of Rock Hill

Rock Hill, SC

4.7
1,478 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,478 reviews

June 20, 2025

The dealership staff are friendly. I’ve been to this dealership since I’ve had my 2019 RAV4; the service department is thorough and informative. More

by Priscilla White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 20, 2025 -

Toyota of Rock Hill responded

Hi Priscilla, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Clean, friendly, good communication, answered all our questions, responsive. Would bring car back again. Done. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kelly
June 20, 2025

Love the convenience of being able to drop my car off early morning and be able to be out in less than an hour. More

by bstock33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
June 20, 2025

Matthew was great and the service is always top notch and a wonderful setting with great chairs for comfort while you wait More

by Schneider157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
June 19, 2025

Tim Fox is very helpful and customer oriented. My 2021 Camry has only 22000 miles. The passenger side visor squeaks when operating. The service manager said it can't be repaired, just replace More

by wynne8282
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
June 19, 2025

It’s a 1st place to do business with! They are very professional at what they do! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 20, 2025 -

Toyota of Rock Hill responded

Hi Mark, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

June 18, 2025

Most of the time service is good. But today wasn’t It took over two half hours just for an oil change. More

by Newtondanny28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
Jun 20, 2025 -

Toyota of Rock Hill responded

We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me.   Mike Reidy General Manager - Toyota of Rock Hill m.reidy@toyotarockhill.com

June 18, 2025

Everyone was great and professional they took care of my needs with no worries see you guys next time More

by birdbarnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fox
June 18, 2025

Always a good experience. I have been bringing my Lexus to the Toyota dealership for service for the past year.Jason in the service department is my advisor and has provided More

by pfalmer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Jun 19, 2025 -

Toyota of Rock Hill responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Rock Hill. We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

Took an impromptu appointment without complaint and help resolved my issue with no hassle or xx. More

by richardwslack4967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
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