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Toyota of Rock Hill

Rock Hill, SC

4.7
2,035 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,035 reviews

June 17, 2026

Service department was excellent as always. My go to service manager is Tim Fox and he always exceeds my expectations! The time to perform the service was excellent and I was treats by ever More

by LewisMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
June 17, 2026

I was hesitant about coming due to last visit. Austin made it a great visit. Greeted me right away and call me by name. Also got me in and out in a timely manner. Very good visit. More

by Hobbswjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jun 17, 2026 -

Toyota of Rock Hill responded

Hello, we're happy you found Austin to be so supportive during your experience here at Group 1 Toyota Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Professional and pleasant customer experience, neat clean service work., performed as requested. Very responsive service team. More

by cents.stria-7u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger & Eric
Jun 17, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2026

Tim Evans did an excellent job on my oil change as usual. I highly recommend Tim Evans. More

by Jamesmon007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Jun 17, 2026 -

Toyota of Rock Hill responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2026

I did and it deleted the conversation need a better way to do a servey More

by russhovis54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 17, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback. We apologize for the issues you experienced with the survey platform and understand how frustrating it can be to lose your responses. Your comments will be shared with the appropriate team for review. We appreciate you taking the time to provide your feedback and hope for a smoother experience in the future.

June 13, 2026

Haven't had a problem with this dealership, fast dependability and very nice. Thank you More

by Shanatrenell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 14, 2026 -

Toyota of Rock Hill responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2026

Jason Land, service manager, could not have been more proactive and responsive. Amazing service experience. Highly recommend working with him. More

by Jnancarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Jun 14, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. Thanks for the recommendation, and have an amazing day!

June 11, 2026

This was my first visit to Rock Hill Toyota and I am now a customer for life! Tim Fox in service could not have been more helpful in explaining the process and dealership amenities. While I was waiting a s More

by BrianDeVos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox
Jun 12, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2026

The staff was very friendly and professional. They discussed the service procedures to be performed and asked if there were any other concerns. I was very satisfied More

by jwbrunson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Jun 12, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Rock Hill. If you have any further questions, please give us a call. We're always happy to help!

June 11, 2026

I went in for an oil change, the multi point inspection indicated I had a bad battery. I went to the shop that sold me the battery and they cleaned the terminals and the battery indicated it was good. When More

by Carolina Tundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Jun 12, 2026 -

Toyota of Rock Hill responded

We are very sorry for your inconvenience and couldn’t pull your information to call directly based on profile name. We definitely want to clean the engine and also do something for your inconvenience. While mistakes are made we do try to fix them and make it up to the customer. If you need to discuss in more detail feel free to contact me at 803-325-9208 (Dan Hinic- General Manager).

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