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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,910 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,910 reviews

March 22, 2026

The service guy was great. I was out in less than a hour. My only issue was the strong fragrance, presumably from the new cabin filter. It would have been nice to be asked i More

by Connie G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Emmerling
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March 21, 2026

David, in the service department, is very personable and easy to communicate with. He is transparent when it comes to servicing needs and doesn’t try to up-sale. More

by stuartre72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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March 21, 2026

I bought my Camry in 2022 and have always had it serviced at Rock Hill Toyota. Their service department consistently gives white glove service and I love that. More

by m.l.pitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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March 20, 2026

Ryan was a great advisor during my service and was very welcoming and fast with his service. More

by meeyapls3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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March 20, 2026

Great service and got car back real quick for oil change would recommend them to anyone More

by lakeshiawilliams86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Allen
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March 20, 2026

I purchased my Rav 4 in 2024 and have had it serviced there ever since. Ever time has been a positive experience. I have had Ray and Riley as service advisors and both have been fantastic More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thorpe salesman, Ray Mork, Riley service advisors
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March 18, 2026

Great Service Techs,Mechanics and vehicles. Always fix things in a timely manner and give the best explanation of information inorder to produce 100% effectiveness! More

by Harrisjustin23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 21, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!

March 18, 2026

On time always. Reasonable prices. Good customer service. Does not try to sell you slot of other services when you do not need them More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meehan called me to schedule and did a great job! Jason was my tech and he also did a great job.
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Mar 21, 2026 -

Toyota of Rock Hill responded

Hi Kelly, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 17, 2026

I had multiple issues on a vehicle I just purchased the dealership was very responsive and resolved those issues More

by Deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran howard,Dan Hinic
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Mar 20, 2026 -

Toyota of Rock Hill responded

Thank you for your business and for taking the time to share your feedback. We’re glad to hear our team was responsive and able to address your concerns. Our top priority is ensuring everything has been fully resolved to your satisfaction. If there is anything further we can assist with, please don’t hesitate to reach out. We appreciate the opportunity to earn your business and hope to work with you again in the future. Dan Hinic (General Manager – dhinic@Group1Auto.com)

March 17, 2026

Referred from Costco. Did not honor my CU loan agreement, tried to make me finance with them. Submitted my payment before funds were available in spite of telling me they More

by Brenb67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gene
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Mar 20, 2026 -

Toyota of Rock Hill responded

Thank you for your feedback. We apologize for any misunderstanding and frustration you experienced during the process. Clear communication is very important to us, and we regret that this situation did not meet your expectations. Unfortunately, we are unable to identify your visit based on the profile information provided, which limits our ability to review what occurred and improve from it. We would appreciate the opportunity to learn more. Please contact me directly so we can discuss your experience further. Dan Hinic (General Manager – dhinic@Group1Auto.com)

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