Toyota of Rock Hill

Took my Tundra in for a 15k service. I've bought 3 trucks from Group 1 Toyota and had lots of service done. The whole staff is always top notch, and today Ger was incredibly helpful. He I've bought 3 trucks from Group 1 Toyota and had lots of service done. The whole staff is always top notch, and today Ger was incredibly helpful. He was attentive to making sure everything was done right and I appreciated his honesty with how long the process would take for a recall. Its always stress free going to Group 1! More

I was able to check in for my appointment as soon as I arrived. Soon after Mr. Fox explained which servicing aspects my car did and didn’t need. After that, there was only a short wait until my car was re arrived. Soon after Mr. Fox explained which servicing aspects my car did and didn’t need. After that, there was only a short wait until my car was ready. My total time at the dealership was under an hour. More

They always get my services done in a timely manner. They suggest other things your vehicle may need and let you know what you need that day. They also aren’t pushy. They suggest other things your vehicle may need and let you know what you need that day. They also aren’t pushy. More

We arrived because the work done the day before by another dealership was faulty. Without an appointment, a lady greeted us and once I explained our situation, she immediately put us with Jason Land. another dealership was faulty. Without an appointment, a lady greeted us and once I explained our situation, she immediately put us with Jason Land. He was able to work us in to diagnose the problem. He was great! Explaining everything, advising us how to handle the situation with the other dealership. We were there for 3 1/2 hrs. However Jason kept us informed throughout that time. Couldn’t have asked for better service. Jason should train how to provide great service! They fixed the problem which could have been avoided if the other dealership had invested in newer equipment. Jason explained that when Group 1 turns rotors they stay on the car. Their machine performs it right there. No worry if the technician puts it back correctly. Smart in my opinion. As we waited I noticed that everyone working there was of the same mindset as Jason. Focused on service! I would highly recommend Group 1 Toyota Rock Hill if you need service! Thank you to Jason and the entire team there for your efforts to get us back on the road and make it safe for our trip. More

Very kind and attentive! Helped me understand what I needed to do to keep my Highlander in the best shape! Helped me understand what I needed to do to keep my Highlander in the best shape! More

Car taken at appointment time, service completed in an hour, excellent.waiting room was clean and comfortable. hour, excellent.waiting room was clean and comfortable. More

Had great customer service, timely response and servicing vehicle. the customer lounge was very comfortable vehicle. the customer lounge was very comfortable More

Very thorough, explained in detail and provided video. Super quick! Everyone was so nice! Thank you Super quick! Everyone was so nice! Thank you More