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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
2,054 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 2,054 reviews

June 30, 2026

Great service and friendly people! ! Nothing more to say…great great great great great great More

by robertleecook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
Report | Print
Jul 01, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 30, 2026

Great Customer Service. Was greeted as soon as I pulled up. Did a thorough inspection of my vehicle and explained in great detail what was needed. Was kept informed while se More

by robertnanney870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Hall
Report | Print
Jul 01, 2026 -

Toyota of Rock Hill responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 27, 2026

Very friendly and helpful, knowledgeable. Welcoming. Very nice/clean dealership, . I was very pleased overall. More

by RBebo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Toyota of Rock Hill and specifically, Fox treated me with grade A professionalism. I’ll be coming back for my maintenance needs. More

by AZill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fox
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Great communication from service staff. Keep you informed, and speak to you on status of repairs More

by mfernicola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim fox
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Gustavo was sincere and patient with my approach. He didn't use the typical tactics that are the hallmark of poor salesmanship. He was, in fact, more like a partner than a salesman. We love the car w More

by johnpatrick.stephens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hida
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Hello Johnpatrick, we're happy to hear you had such a positive experience with Gustavo! Feel free to reach out to us if you need anything. Have a wonderful day.

June 27, 2026

Very professional, gets you in and out in a timely fashion. David Bowles is very helpful. More

by louise.case2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Report | Print
Jun 30, 2026 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 27, 2026

Very efficient and welcoming. I was in and out in record time for the services I had. More

by Will Hodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole
Report | Print
Jun 30, 2026 -

Toyota of Rock Hill responded

Hi Will, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Group 1 Toyota Rock Hill. Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Would not recommend this dealership to anyone that needs service. Over charged for service and will hold you hostage for you vehicle if you don't pay. Manager didn't seem to give two cents as he never app More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Evans
Report | Print
Jun 29, 2026 -

Toyota of Rock Hill responded

Mr. Thames,   First and foremost, we would like to apologize for any perception that we intentionally overcharged you. We strive to provide fair pricing and to be transparent about both our charges and the services we perform. If there are ever any questions or concerns regarding our pricing or recommendations, we are always happy to explain and assist in any way we can. We are glad we were able to adjust the price to match the original quote and appreciate the opportunity to resolve the matter. Thank you for bringing your concerns to our attention, and we appreciate your business. Please contact me directly for any future questions or concerns   Mark Pellett | Service Manager Group 1 Toyota Rock Hill mpellett@group1auto.com

June 26, 2026

Jason in service was top notch. He listened to my needs and reassured me of my questions More

by Scott.turriff77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Jun 26, 2026 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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