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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.7
1,750 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,750 reviews

November 22, 2025

The service has always been a pleasant and honest experience. Good updates on work in progress. More

by jlc55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Mock
Report | Print
November 21, 2025

Always polite Always fast Don’t pressure you into services Great coffee and hot chocolate More

by Bdemo1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure. Female at desk
Report | Print
November 21, 2025

Excellent service appointment for 60K service. Ger Thao was a very good service advisor. The video was also helpful. More

by howard.nudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ger Thao
Report | Print
November 20, 2025

Great Service! Beautiful waiting area! Great details on what was being done to the vehicle! Wonderful Customer Service!! More

by Tsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Nov 21, 2025 -

Toyota of Rock Hill responded

Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 20, 2025

Cam in service is on point. Everyone is friendly and down to earth (no pressure)!! More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam
Report | Print
Nov 20, 2025 -

Toyota of Rock Hill responded

Hello Greg, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Toyota of Rock Hill. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2025

Mixed reaction on recent service work. Took the RAV4 in for routine maintenance that included an oil change. Had scheduled our Highlander for some maintenance work the following day. Oil p More

by Hawks View
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen
Report | Print
Nov 22, 2025 -

Toyota of Rock Hill responded

Good afternoon Mr. Johns,   Thank you for taking the time to complement Austin, but we truly apologize for this happening in the first place. Please let us know when convenient for us to get the garage cleaned up for you and we will make that happen. If there is anything else we can do for you, please do not hesitate to reach out.   Thank you,   Mark Pellett | Service Manager Toyota of Rock Hill (803)325-9233 mpellett@group1auto.com

November 19, 2025

First service on my new car and Cole Matthew was very kind, explained everything well and is professional. Thanks!! More

by Tommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Matthew
Report | Print
Nov 20, 2025 -

Toyota of Rock Hill responded

Hi Tommy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 18, 2025

Tim Fox was my service advisor today. Tim Fox Always gives me an Outstanding Customer Service & Customer Care. Tim goes over & explains what needs to be done for my car & how long it migh More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox, Service Advisor.
Report | Print
Nov 19, 2025 -

Toyota of Rock Hill responded

Hi Taz, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! If you have any further questions, please don't hesitate to reach out!

November 16, 2025

Kept my car for 3 days and didn’t fix any of the problems yet More

by stokerpop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 19, 2025 -

Toyota of Rock Hill responded

Mr. Mayfield, Thank you for taking the time to speak with us and I am glad that we were able to reproduce some of the concerns that you were having. It made a huge difference having you with the vehicle so that we could determine all the concerns that you were having. Please if you have any following issues, please do not hesitate to reach out to me directly. Thank you, David Bowles 803-328-2886

November 15, 2025

My service tech was so kind and helpful. Everyone greeted me and I truly felt welcome. More

by Ballardah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley
Report | Print
Nov 16, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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