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Toyota of Rock Hill
Rock Hill, SC
1,853 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 26, 2026
Riley scheduled my appointment, but wasn’t there to greet me when I arrived. Evan took care of me which is another service writer, he was professional. I had three issues that needed to be attended to. They me when I arrived. Evan took care of me which is another service writer, he was professional. I had three issues that needed to be attended to. They could only figure out how to fix one on a brand new 2025 Tacoma.. while I was there I asked to speak to a salesman as they were opening up. The salesman was very cocky, condescending and unprofessional. I purchased a vehicle from this place 12 years prior and it seems to be either the ownership or management doesn’t care about how their employees treat their customers. I’m very dissatisfied with this dealership.. however I was able to visit a local dealership called Scott Clark at which was amazing in Monroe North Carolina. I traded in my vehicle which was a brand new 25 Tacoma with less than 4000 miles and bought a brand new 2026 tundra, which I absolutely love the salesman at this facility are absolutely amazing. However this review is for Toyota Rock Hill, which was absolutely horrible. Every experience I’ve had at this dealership has made me think badly about the brand, but I know that the brand is very good at other locations. I have bought six Toyotas in the last 20 years and the only thing that has failed them is the lack of service and professionalism at dealerships like Rock Hill Toyota. More
by Christian Breezley
Employees Worked With
Riley unprofessional, Evan professional
January 26, 2026
Despite having a frustrating issue with my Tundra for the past 3-4 months, the folks at Toyota Rock Hill have been extremely kind and helpful, trying their best to help me find a resolution to the issue I’m past 3-4 months, the folks at Toyota Rock Hill have been extremely kind and helpful, trying their best to help me find a resolution to the issue I’m facing. More
by Cmf
Employees Worked With
Fox and Dan
January 23, 2026
The maintenance on my 22 Taco was completed quickly and to my satisfaction. Ray from service and Kayla on the sales side whom I spoke with at the dealership were both polite and helpful. to my satisfaction. Ray from service and Kayla on the sales side whom I spoke with at the dealership were both polite and helpful. More
by Matt
Employees Worked With
Ray, Kayla
January 23, 2026
Took my Lexus for an oil change. 1st time and was really impressed with Jason and the way he educated me as we talked through some upcoming maintenance. There was no fear tactics, ju 1st time and was really impressed with Jason and the way he educated me as we talked through some upcoming maintenance. There was no fear tactics, just education and a plan. More
by Sla416
Employees Worked With
Jason
January 23, 2026
Helped us out replacing our battery. We were traveling from Cleveland and really in a bind. They were very kind and efficient. Michael was great. We were traveling from Cleveland and really in a bind. They were very kind and efficient. Michael was great. More
by Dfortuna52
Employees Worked With
Michael
January 22, 2026
Came to dealership for oil change and tire rotation. Service lady said we didn’t need and oil change just tires rotation when we got the car back she said that the oil was changed and tires were rotate Service lady said we didn’t need and oil change just tires rotation when we got the car back she said that the oil was changed and tires were rotated. That’s what I wanted do Thanks for changing the oil and rotation of the tires. And checking out all the other fluids and battery More
by howardjacobs48
Employees Worked With
Forgot name but she had a ring in her nose nice lady
January 22, 2026
They are very profesional! !I really recomended all employes there are very nice person Thank for my oil change The price it very good !I really recomended all employes there are very nice person Thank for my oil change The price it very good More
by Beatriz
Employees Worked With
3605 David Bowles
