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Toyota of Rock Hill

Rock Hill, SC

Overview
Reviews
Vehicles
4.6
1,457 Reviews
Call Dealership (803) 328-2886
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640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,457 reviews

February 19, 2025

Friendly staff , work completed in good time, clear bathroom and showroom fresh coffee and nice wait area More

by Ron66shelby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Feb 21, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! Please don't hesitate to reach out if there's anything additional we can do for you.

February 18, 2025

Said oil change was free up to 5qts paid $11. 00 for extra qt. Still a good deal. Couldn't ask for a better Rep. More

by Dave
Workmanship
Recommend Dealer
Yes
Employees Worked With
All were great!
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Feb 21, 2025 -

Toyota of Rock Hill responded

Hi Dave, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2025

Outstanding service. . I was very satisfied with the brake job they did on my Highlander. More

by miuwscott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 16, 2025

Personnel are friendly, professional and knowledgeable. I arrived for my scheduled appointment early but was quickly met and was out the door in less than an hour. Very expeditious service indeed. More

by Uvadoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 15, 2025

I would highly recommend Toyota if Rock Hill there sales staff is great as well as the service department. More

by sjgorski47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fox service manager.
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 15, 2025

Quick and fast service for regular maintenance. Drop off and pick up was smooth and no hassle. More

by ragamac02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 15, 2025

My wife took our 4Runner in for an oil change. I was informed by the inspector that the brand new battery terminals need replacement from corrosion. I just installed them 5 days prior. I was infor More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Thank you for the feedback. We apologize for any issues we may have caused your wife. We have spoken with our staff to reiterate the importance of customer satisfaction. We will have Ray reach out to your wife and apologize as well as work towards a solution. Michael Reidy Service & Parts Director Toyota of Rock Hill (803) 325-9254 m.reidy@toyotarockhill.com

February 14, 2025

Jason was great, even kept a professional demeanor when an outraged customer was being rude to him. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Feb 18, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found Jason to be so supportive during your experience here at Toyota of Rock Hill. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 13, 2025

They are considerate and keep me informed on the progress and any additional items they found. More

by ginger.mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Neely
Report | Print
Feb 17, 2025 -

Toyota of Rock Hill responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

Ryan was polite profession and courteous. He communicated accurately and surpassed my expectations. They did a good job More

by salisbury.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Feb 17, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with Ryan! Feel free to reach out to us if you need anything. Have a wonderful day.

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