Back

Toyota of Rock Hill

Rock Hill, SC

4.6
758 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

Directions

By Type

Showing 758 reviews

November 27, 2023

Went there for a routine service and recieved excellent service with great communication throughout the process. More

by Derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Great service, Great people and one of the best Advisors I've ever had for my vehicle service. After the service was complete he went out of his way to wash my truck. More

by jstump471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cartrette, hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience with the service and the advisor at Toyota of Rock Hill! Going the extra mile to provide excellent service, including washing your truck after the service, shows a high level of dedication and customer care. Thank you for your business!

November 24, 2023

Always treated fairly Rh Toyota and they have always been able to accommodate me when I needed it More

by jarcudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Nov 28, 2023 -

Toyota of Rock Hill responded

It's great to hear that you've consistently had positive experiences with Toyota of Rock Hill! Being treated fairly and having your needs accommodated is essential for a satisfying customer experience. Thank you for your business!

November 22, 2023

Courteous, Felix is straight forward and knowledgeable, good quality preowned cars available. Clean facility and easy to navigate. More

by randy.gartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance. , hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Felix provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Always great service! In and out quick! Technician today very good and easy to work with. More

by Walker.md1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Nov 23, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve More

by rsavey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
Nov 20, 2023 -

rsavey3 responded

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve

Nov 21, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 20, 2023

They performed wheel alignment and one of the tire is still making rattling noise. They didn’t provide before and after measurements for the wheel alignment. And I also got regular oil change service and More

by vmmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Land
Nov 21, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced such a poor service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Curtis Smith General Manager curtissmith@toyotarockhill.com

Nov 28, 2023 -

vmmr responded

I appreciate your reply. I've been to your dealership several times, and you can definitely find my information there. I responded to an email that your CR manager sent me, cc'ing you. I'm hoping for a quick response from you.

November 18, 2023

The dealership has clean grounds and facilities, with kind and patient staff. Great advisors and technicians. More

by YSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 18, 2023

I am Very Impressed with the level of Professional service I receive when at the Dealership. More

by Weriksen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 17, 2023

Very efficient service and clean, comfortable waiting area. Tim who waited on me was very thorough and friendly. More

by Steelkirtn58
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
Nov 21, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

...
24
...