Toyota of Rock Hill
Rock Hill, SC
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I wasn’t told about the 32 pt inspection during my visit and saw it on my phone with a txt; after I was home. What happened to someone coming and telling the customer about items that need attention, while and saw it on my phone with a txt; after I was home. What happened to someone coming and telling the customer about items that need attention, while on premises. More
I don't think it was right. I called to make an appointment to change the transmission fluid in my truck, and they said they would do it. They asked me the mileage, and I brough I called to make an appointment to change the transmission fluid in my truck, and they said they would do it. They asked me the mileage, and I brought it in. It turns out they didn't change the fluid and instead told me I needed to replace the engine and everything, which would cost me $16,000. That's not right because I never asked them to do a diagnostic. I brought it in for a transmission fluid change, and if they couldn't do it, they should have just told me no. But they only charged me $334 for nothing. Absolutely terrible. More
Very friendly staff. Reviewed service needed/recommended. I feel confident in their technician’s knowledge of properly performing service. Reviewed service needed/recommended. I feel confident in their technician’s knowledge of properly performing service. More
Bryan was the best! Went out of his way to make sure all my concerns were answered and that the price was in the range I was comfortable with. Everyone was very nice and Went out of his way to make sure all my concerns were answered and that the price was in the range I was comfortable with. Everyone was very nice and accommodating, the General Manager was awesome as well sticking up a conversation with me on his own. Highly recommended. More



