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Toyota of Rock Hill

Rock Hill, SC

4.7
1,973 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,973 reviews

October 29, 2025

Fast, professional service. Knowledgeable service assistants that keep you aware of the progress during the service call. More

by mtipton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Oct 30, 2025 -

Toyota of Rock Hill responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

October 29, 2025

I wasn’t told about the 32 pt inspection during my visit and saw it on my phone with a txt; after I was home. What happened to someone coming and telling the customer about items that need attention, while More

by Ron Stalcup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Evans
Nov 19, 2025 -

Toyota of Rock Hill responded

Thank you for sharing your feedback. I am glad your service was completed, but I understand your concern about not being updated in person regarding the inspection results. You should always be informed directly while you are here, and we appreciate you pointing out where we fell short. We will address this with our team to ensure clearer communication going forward. If you ever have questions about any inspection findings, we are always here to help. Toyota of Rock Hill, (803) 909-5826

October 29, 2025

I don't think it was right. I called to make an appointment to change the transmission fluid in my truck, and they said they would do it. They asked me the mileage, and I brough More

by Rolandogiro1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Oct 30, 2025 -

Toyota of Rock Hill responded

Thank you for your feedback. Based on the message you've posted, you believe that you didn't agree to the diagnostic services during the initial write-up for your vehicle. However, since you feel there was a miscommunication and are disputing the cost or findings, I request that you please contact me directly so that we may discuss this.   Thank you, David Bowles  (803)325-9242

October 29, 2025

Good Service/Friendly Staff/ Timely In/Out Good Location/Easy to make Appointments! Good Prices More

by Jerry Cauthen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 29, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 29, 2025

Very friendly staff. Reviewed service needed/recommended. I feel confident in their technician’s knowledge of properly performing service. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 29, 2025 -

Toyota of Rock Hill responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Excellent customer service Kamran was very nice and kind and informative with everything that came with my visit. More

by Kameka_robbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamran
Oct 29, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2025

Bryan was the best! Went out of his way to make sure all my concerns were answered and that the price was in the range I was comfortable with. Everyone was very nice and More

by babrown20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Quinto
Oct 29, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 28, 2025

Our service contact person, David Bowles, is always efficient and pleasant and is certain we are pleased. More

by John29732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bowles
Oct 29, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2025

We worked with Jason, the service manager. Very patient and very through. Thank you! Will definitely be back to this dealership More

by s_borzelleca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 27, 2025 -

Toyota of Rock Hill responded

Hi, we're happy you found Jason to be so supportive during your experience here at Toyota of Rock Hill. We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 24, 2025

The last 3 times I've been in for service, I've been very satisfied with the work and the cost. More

by n1st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim F.
Oct 27, 2025 -

Toyota of Rock Hill responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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