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Toyota of Rock Hill

Rock Hill, SC

4.7
821 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 821 reviews

November 28, 2023

Mr. Fox was very professional and courteous. He took the time and explained my car repairs. Felix, my salesman is very nice. More

by Itsaitalianice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fox
Nov 30, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Mr. Fox and Felix provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Good prices, less fuss than some places. Our Salesman was helpful and low pressure. Still seemed like a lot of paperwork and a 4 hr process, but maybe that's because we've gotten used to b More

by tyler2m
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix
Nov 30, 2023 -

Toyota of Rock Hill responded

Congratulations on your new vehicle! We are thrilled to have provided you with a good sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

I have used this dealer ever since I bought my TOCO Great techs But they are slippi ng Last visit they didnt reset the oil change and it went on after service This time picked up truck, accel More

by jrchitwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Dec 01, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced a problem with your car's service. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you via email. Curtis Smith General Manager curtissmith@toyotarockhill.com 803-325-9210

November 27, 2023

Went there for a routine service and recieved excellent service with great communication throughout the process. More

by Derrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 24, 2023

Great service, Great people and one of the best Advisors I've ever had for my vehicle service. After the service was complete he went out of his way to wash my truck. More

by jstump471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Cartrette, hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear about your positive experience with the service and the advisor at Toyota of Rock Hill! Going the extra mile to provide excellent service, including washing your truck after the service, shows a high level of dedication and customer care. Thank you for your business!

November 24, 2023

Always treated fairly Rh Toyota and they have always been able to accommodate me when I needed it More

by jarcudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Land
Nov 28, 2023 -

Toyota of Rock Hill responded

It's great to hear that you've consistently had positive experiences with Toyota of Rock Hill! Being treated fairly and having your needs accommodated is essential for a satisfying customer experience. Thank you for your business!

November 22, 2023

Courteous, Felix is straight forward and knowledgeable, good quality preowned cars available. Clean facility and easy to navigate. More

by randy.gartz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance. , hbode Admin
Nov 29, 2023 -

Toyota of Rock Hill responded

It's fantastic to hear that you had a great experience and that Felix provided courteous assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Always great service! In and out quick! Technician today very good and easy to work with. More

by Walker.md1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Nov 23, 2023 -

Toyota of Rock Hill responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve More

by rsavey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Noelle
Nov 20, 2023 -

rsavey3 responded

My agent kept me informed all the way through so I never had to think about when it was going to be finished. Steve

Nov 21, 2023 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 20, 2023

They performed wheel alignment and one of the tire is still making rattling noise. They didn’t provide before and after measurements for the wheel alignment. And I also got regular oil change service and More

by vmmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Land
Nov 21, 2023 -

Toyota of Rock Hill responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Nov 27, 2023 -

Toyota of Rock Hill responded

I apologize that you experienced such a poor service visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at curtissmith@toyotarockhill.com. Curtis Smith General Manager curtissmith@toyotarockhill.com

Nov 28, 2023 -

vmmr responded

I appreciate your reply. I've been to your dealership several times, and you can definitely find my information there. I responded to an email that your CR manager sent me, cc'ing you. I'm hoping for a quick response from you.

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