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Toyota of Rock Hill

Rock Hill, SC

4.6
1,004 Reviews

640 Galleria Blvd

Rock Hill, SC

29730

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Showing 1,004 reviews

May 17, 2020

Moved here from Florida 2 months ago and got a screw in my tire this week causing an unrepairable flat tire. Put the spare on and took my car to get serviced at Toyota of Rock Hill with Service Associate, More

by Grant
Recommend Dealer
Yes
Employees Worked With
Tim Evans
May 16, 2020

Great service. Explained what will be done and recommendations given on maintenance. Washed the car after maintenance work was completed. Happy with service. Great employees to work with! More

by drathodace
Recommend Dealer
Yes
Employees Worked With
hbode Admin
May 15, 2020

I have the best Service Rep. As a women I completely place my trust in him. I have used him when I purchased my Toyota Prius in 2005. If he is not there I wait til he is. My husband is very very handy More

by Jo-Ann
Recommend Dealer
Yes
Employees Worked With
David Bowles My Service Rep.
May 12, 2020

I love the service department. I felt much better when I showed up for my maintenance appointment and my rep was wearing a mask. There was plenty of outdoor seating. I was advised the car would be ready in More

by andione
Recommend Dealer
Yes
Employees Worked With
David Bowles
May 12, 2020 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 09, 2020

Lauren Sistare was great! She was pleasant, Lauren Sistare was great! She was pleasant, knowledgeable, caring and gave me the best deal possible for the services I needed. She also practiced sa More

by onpoint1970
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Sistare
May 12, 2020 -

Toyota of Rock Hill responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 05, 2020

Tim Evans was great! He was pleasant, knowledgeable, caring and gave me the best deal possible for the services I needed. I recommend Toyota of Rock Hill to anyone looking for service from a dealership, More

by mw.workinmom
Recommend Dealer
Yes
Employees Worked With
hbode Admin
May 06, 2020 -

Toyota of Rock Hill responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 01, 2020

Business practices Good work, high shop rate, sometimes try to sell work only marginally needed. Buyer beware of suggested repairs. Long time customer. Good to excellen More

by tvinson888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name.
May 06, 2020 -

Toyota of Rock Hill responded

Thank you for your visit. Please contact me if there's anything I can do to make your next visit a 5-star experience for you! Mike Reidy Aftersales Director m.reidy@toyotarockhill.com

May 01, 2020

Tim Fox understands service. He has always gone above and beyond expectations. Under promises and over delivers. That’s the way it’s done. Sometimes people want to over promise and under deliver but not Tim. More

by Marty
Recommend Dealer
Yes
Employees Worked With
Tim Fox
May 05, 2020 -

Toyota of Rock Hill responded

Thank you for your kind words for our staff, we appreciate it!

April 28, 2020

Scheduled an oil change appt over the phone and let them know I had the $29.95 coupon for my 2015 Highlander Limited. When I dropped off my vehicle, I mentioned the coupon again and that I only needed an oi More

by cwinters0613
Recommend Dealer
No
Employees Worked With
Don't want to list her name as it is more of a dealership issue.
May 06, 2020 -

Toyota of Rock Hill responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, and will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Mike Reidy General Manager m.reidy@toyotarockhill.com

April 27, 2020

We were BLESSED with a free oil and filter change.They We were BLESSED with a free oil and filter change. They did the seat belt recall at the same time Friendly people They still served coffee and tea More

by Purple CD
Recommend Dealer
Yes
Employees Worked With
Tim Abrams
May 05, 2020 -

Toyota of Rock Hill responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

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