Toyota of Rockwall

Fast, clean, efficient will use again for service. Only complaint is I did not get my truck washed Only complaint is I did not get my truck washed More

I came in due to a faulty collision sensor. This was attempted to be calibrated by another authorized shop but they found that, even though it was calibrated to spec, as soon as the vehicle is This was attempted to be calibrated by another authorized shop but they found that, even though it was calibrated to spec, as soon as the vehicle is driven, the sensor throws a fault code. Per Toyota's guidelines, this means that the sensor needs to be replaced. The dealership, however, did not attempt to recalibrate in their assessment (that cost me more than the other shop) and instead blamed the prior shop for a poor fender repair from 6 months ago. Their recommendation was to replace the bumper entirely. However, this doesn't make sense as the sensor is calibrated to spec and without any force/impact goes out of spec as soon as it hits 7 miles (when the sensor becomes active). As per Toyota's guidelines, this suggests a faulty sensor. The dealership seemed more intent on proving to Toyota that there's no shadow of evidence that it could be something other than the sensor than taking care of me as a customer. More

Excellent service. Jeff Land was very help full in the process of purchasing the car. Jeff Land was very help full in the process of purchasing the car. More

Everybody is amazing there. Great place to shop. I got my Toyota for Toyota of Rockwall ! Great place to shop. I got my Toyota for Toyota of Rockwall ! More

It was a very good service. as always it is. Keep doing this job to customers satisfaction. as always it is. Keep doing this job to customers satisfaction. More

Kasey made it very easy for my wife to bring out 2017 Rav 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. 4 in for 100 k mile maintenance. She is very knowledgeable and set everything up so professionally. More

Waiting area was nice and relaxing. Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and repl Jose was professional and willing to investigate our issue when no problem was found. He grabbed a technician to ride with so he could try and replicate the problem. There was no charge at the end of the day. That's great customer service considering they spent a few hours trying to solve the issue. We appreciate the integrity. More

I was pleased with everyone and Nehemias went above and beyond. Everyone was very friendly. beyond. Everyone was very friendly. More

Dealership as a whole was very efficient and knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram knowledgeable of their vehicles as well as their customers in the store. From the salesperson to the sales manager and of course the finance tram we’re exceptional to work with! More

Dealership was clean and relaxing. People were friendly and helpful. Service was quick and reasonable People were friendly and helpful. Service was quick and reasonable More