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Toyota of Rockwall

Rockwall, TX

4.4
6,317 Reviews
Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, YOU! Company Overview 1250 E. Interstate 30 Rockwall, TX 75087 Toyota of Rockwall is the World’s First LEED Gold Certified Dealership. What this means to you is that when you choose to shop here, you are giving back to our Planet. Even though we value our Planet, we truly value our most precious resource, Our Customers. We have a huge selection of new Toyotas as well as Certified Toyotas which makes it easy for you, your friends and family when it comes time to get your next vehicle. Come experience our Hassle free car buying process and see why many of our customers have returned to buy more vehicles or have referred their friends and family to us. Toyota of Rockwall is looking to build relationships and we want to be your friend in the Automotive Business. Whether you need Service, Parts or a new vehicle, we want you to choose us.
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1250 E Interstate 30

Rockwall, TX

75087

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Showing 6,317 reviews

September 13, 2021

It wasn’t a great experience, it was ok, my wife was not happy, she was quite ignored by our salesmen, we ended up walking out after the third time she asked a question and was ignored, Jeff seemed like a n More

by angeline_bower
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Land
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Toyota of Rockwall responded

We're sorry to hear about your experience, Angeline. We'd love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you for your time. We will be sure to share your feedback with our team.

September 12, 2021

My service technician is the best. I always ask for her! She does a great job of communicating, always a smile. She is the best! More

by Hal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacie
Sep 12, 2021 -

Toyota of Rockwall responded

Thank you for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 10, 2021

Great service, fast and the customer service better than any other place I have taking my vehicles to, I highly recommend Toyota of Rockwall for vehicle care More

by rafaelpena3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez
Sep 10, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear that Rafael and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2021

Service was done quickly and I was informed of costs and progress every step of the way. Everyone was courteous making it a very pleasant experience. More

by RLJONESHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

September 08, 2021

Excellent service, was a really good experience, all the installation were really clean, social distance perfect, the waiting area was comfortable and nice with enough entretaiment. More

by menoti_2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 08, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 08, 2021

Everyone was friendly and nice. I always feel like the job was well done. I’ll definitely come back. I live in Arkansas, but come to Rockwall often. More

by BARBARAHOWERTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 08, 2021 -

Toyota of Rockwall responded

Thank you so much for your kind words, Barbara, and for taking the time to leave us this wonderful feedback. We look forward to seeing you again!

September 06, 2021

Great Service...but want the car wash brought back. Nice to have when you have a business to run and have not time to event try to make the service needed. More

by Kattennant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez
Sep 07, 2021 -

Toyota of Rockwall responded

Thank you for your feedback. We appreciate your business and our team looks forward to serving you again soon!

September 05, 2021

I love Toyota care but, I wish they would bring back the car wash. That was one of the high points of taking my car there for services. More

by JTAYLORALR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

September 05, 2021

I have always found the dealership to be professional and friendly. I have never had any trouble scheduling appointments and the service has always been explained to my satisfaction. More

by JEFF3530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

September 04, 2021

Everyone is always so nice and helpful. Stefanie Sanchez is always on point with my expectations of time and a breakdown of what they will be doing to my car. I always work from your sitting area while wait More

by CHRSFB10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Sep 05, 2021 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Stefanie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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