Toyota of Rockwall

I had just had my car there Aug 31 for its 30,000 mile checkup which included rotating the tires. Then the morning of Sept 7 I noticed my tire light was on, so I had my husband air it up, then I called f checkup which included rotating the tires. Then the morning of Sept 7 I noticed my tire light was on, so I had my husband air it up, then I called for an appointment., which they didn't have but said I could be worked in. I sat for awhile, and then was told there's nothing wrong with my tire. When they brought my car around, the service agent said that the tire light came on because my tire was over-inflated at 50 psi. I wasn't thinking right and went on my way but later thought about what my reply should have been. My tire was over-inflated by my husband after the tire light was on. He wanted to be sure I had enough air in it to get me where I was going without any trouble. So to say that the light was on due to that was incorrect. I hope that the tire doesn't go down again. I will keep bringing the car there because of the warranty and proximity, but I'm a little frustrated with their lack of education about my car. Also frustrated about the carwash still being down. More

I am pleased to Share with all of you my experience at Toyota of Rockwall was amazing and fully satisfied thank you Toyota of Rockwall was amazing and fully satisfied thank you More

The Service writer went over everything that I wanted to do and called me about any repairs and the cost of them. do and called me about any repairs and the cost of them. More

My truck was scratched while it was being worked on. I have yet to receive a call to get this fixed. And I don’t like when someone try’s to blame me for something that was done there. have yet to receive a call to get this fixed. And I don’t like when someone try’s to blame me for something that was done there. More

Great service, personnel acting very professional and courteously. The time was excellent, just wait 40 minutes. courteously. The time was excellent, just wait 40 minutes. More

Sales staff was great. I just got tired of the back-and-forth with management. Sales staff should know what their limitations are to expedite the sales. back-and-forth with management. Sales staff should know what their limitations are to expedite the sales. More

Fast service , everyone was helpful and Justin did a great job , price was great too and the discount at the website help as well great job , price was great too and the discount at the website help as well More

Justin Hogue answered a Facebook post about servicing my Lexus closer to home in the Rockwallian. He has been excellent with answering questions, customer service, booking, greeting, explaining... you get t Lexus closer to home in the Rockwallian. He has been excellent with answering questions, customer service, booking, greeting, explaining... you get the point. I am absolutely pleased with my move from Dallas to you guys. Quick, efficient and excellent. Thank you! More

Greeted promptly and courteously. We had an appointment and our salesman Josef was waiting for us. He was courteous and sought to help us with finding the car that suited our expectations. Over all, this w and our salesman Josef was waiting for us. He was courteous and sought to help us with finding the car that suited our expectations. Over all, this was the easiest transition ever. More

It wasn’t a great experience, it was ok, my wife was not happy, she was quite ignored by our salesmen, we ended up walking out after the third time she asked a question and was ignored, Jeff seemed like a n happy, she was quite ignored by our salesmen, we ended up walking out after the third time she asked a question and was ignored, Jeff seemed like a nice enough guy, but you can’t ignore direct question. I think he was just tired, it was the end of the day, but they had a used car out front and he told us it would be better to just buy a new one because the price was the same, my wife looked up the used car and it was thousands less. More