Toyota of Rockwall

Quick and efficient 10,000 mile check Kassie Nix was very quick to assess and take my car in for it's 10,000 mile check for oil change and tire rotation. My wait time was approximately 45 Kassie Nix was very quick to assess and take my car in for it's 10,000 mile check for oil change and tire rotation. My wait time was approximately 45 minutes. It was raining when my car was brought around for departure and the service employees were courtious and concerned with my care due to water all over the garage floor. I was very pleased with the results of my visit to the dealer service department. More

20,000 mile maintenance I was met immediately when I drove into the service department and Brad greeted me and sent the car for service. I enjoy the waiting area and having I was met immediately when I drove into the service department and Brad greeted me and sent the car for service. I enjoy the waiting area and having a coffee while looking at new vehicles. Car was ready in reasonable time and I was back on the road. More

Routine Oil Change I scheduled an 8:00am appointment and was promptly met by a service advisor. The oil change was completed as scheduled with no surprises. The staff I scheduled an 8:00am appointment and was promptly met by a service advisor. The oil change was completed as scheduled with no surprises. The staff was courteous and attentive. Somewhat surprisingly, the cost of a synthetic oil change is less at the dealership than it is at other local oil change shops even offering a discount coupon. More

Courteous and Professional My 2016 Rav4 of 8200 miles was presented for State Inspection and an oil change. I was advised of the "norms" of service but declined the offers due My 2016 Rav4 of 8200 miles was presented for State Inspection and an oil change. I was advised of the "norms" of service but declined the offers due to the vehicle's present low mileage. No hassles, just professional guidance and intent to please the customer. More

Excellent experience buying a car at Toyota of Rockwall My experience in purchasing a new car from Toyota o Rockwall was outstanding. Because I began the process from outside the USA, most actions were acc My experience in purchasing a new car from Toyota o Rockwall was outstanding. Because I began the process from outside the USA, most actions were accomplished via internet and telephone calls between Brian and myself. He handled everything - all the detail, (moving the car to Rockwall from another site, dealer prep, etc.) extraordinarily well and made the whole process quick and painless. I merely showed up to sign all the necessary paperwork and pay the cashier. Then he showed me, in detail, all the complicated workings of the new safety features on the car and insured that I understood how everything worked. More

Great experience Best experience buying a new car I’ve ever had. Thank you I’ll be back for sure and telling all my friends to come here and ask for Darryl too. Best experience buying a new car I’ve ever had. Thank you I’ll be back for sure and telling all my friends to come here and ask for Darryl too. More

Everything Went Smoothly Purchased a Tundra TRD Sport. They were willing to work with me on pricing and able to get me 0% financing. I was upside down on my trade, but they we Purchased a Tundra TRD Sport. They were willing to work with me on pricing and able to get me 0% financing. I was upside down on my trade, but they were able to help and get it to a place pricing wise that made sense. Overall a good experience. More

Excellent Service I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car I always receive excellent customer service at Toyota of Rockwall. Great people, fast and thorough service and they always give me a complementary car wash. More

Great Service Great service experience. I came in on a very busy day yet everything went exceptionally well. Carlos was great and his pleasant, helpful attitude jus Great service experience. I came in on a very busy day yet everything went exceptionally well. Carlos was great and his pleasant, helpful attitude just made for an even better experience. More