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Toyota of Rockwall
Rockwall, TX
6,848 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family.
As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free.
Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas.
At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,848 reviews
October 28, 2019
Rat in my air filter I had a horrible smell coming out of my vents and there ended up being a rat in my air filter! Brett took care of it and got my car smelling fresh and I had a horrible smell coming out of my vents and there ended up being a rat in my air filter! Brett took care of it and got my car smelling fresh and clean really quick :) More
by KYLIEKMARTIN
Verified CustomerEmployees Worked With
Brett Wiggins
October 28, 2019
I love this Dealership. Mick Schott is the best Service Rep you could have. He cares about you the owner of a Toyota and your knowledge of your maintenance or repair. Rep you could have. He cares about you the owner of a Toyota and your knowledge of your maintenance or repair. More
by GORDONSNURSE
Employees Worked With
October 26, 2019
Review Sales Agent and all involved were extremely helpful. I am a repeat customer. I will continue to have maintenance and all service at Toyota ROCKWALL. Sales Agent and all involved were extremely helpful. I am a repeat customer. I will continue to have maintenance and all service at Toyota ROCKWALL. More
by SBJ1049
Employees Worked With
James in Finance, Phillip Moore
October 26, 2019
Great customer service Customer serice was great, I had a few issues with the phone, every time I called it would ring for about 5 minutes then automatically end the call. N Customer serice was great, I had a few issues with the phone, every time I called it would ring for about 5 minutes then automatically end the call. Not sure if its partially my phone to blame or someone just wasn't around when I called. But when I arrived, they assisted me very quickly and efficiently. Very professional and always kind everytime I bring my vehicle in for service. The only reason I give 4 star for quality of work is because last time they forgot to clear my check engine light ater the service was done but easy fix. More
by DMATLOCK0
Employees Worked With
Brett Wiggins
October 25, 2019
Fabulous and Timely! Rhonda and crew were FABULOUS at getting everything done VERY timely!!! I was kept informed as to progress and service needed/recommended as well as Rhonda and crew were FABULOUS at getting everything done VERY timely!!! I was kept informed as to progress and service needed/recommended as well as pricing were all thoroughly explained. More
by SUDS1217
Employees Worked With
Rhonda
October 25, 2019
Pedro and Gabrielle Pedro is the best car salesman I have ever had, I will be a repeat costumer. I know he has not been at this dealership for very long, but I don’t know Pedro is the best car salesman I have ever had, I will be a repeat costumer. I know he has not been at this dealership for very long, but I don’t know how I ever bought a car before. He is the greatest car salesmen I have ever experienced, his knowledge and patience are unmatched in my 43 years. More
by MIKEY_BOWER
Employees Worked With
Gabriel Hernandez, Joey Desrosiers, Pedro Cachay
October 25, 2019
6 month oil change and tire rotation I’ve been going to this dealership for service needs since it opened. This visit did not go so well. I choose to drive a toyota because of its qua I’ve been going to this dealership for service needs since it opened. This visit did not go so well. I choose to drive a toyota because of its quality and durability. I take very good care of my vehicle in for service every 6 months. Whether major or minor repair at this dealership over thé past 12 years thé repair is never complete. I always havé to take my vehicle back and tell service advisor still same problèm. Tire air leak took 3 trips. Rediculous! this trip to service broke a lug nut stud. Service advisor told me it broke because my vehicle is OLD! I call that BS! Dont make up an excuse be truthful. over torqued or stripped i could béliève. I use this dealership because convenient location. Terrible mechanics but thé service advisors are Nice and you can féel théir frustration with thé mechanics! More
by Mrs Ewing
Employees Worked With
Justin Hogue, Stephanie Sanchez
October 24, 2019
Great service Ray was very personable and knowledgeable.very friendly and helpful. James in finance was very helpful in helping with extended warranty options & exp Ray was very personable and knowledgeable.very friendly and helpful. James in finance was very helpful in helping with extended warranty options & explained things fully. More
by JJRAGLIN13
Employees Worked With
Ray and James
October 23, 2019
Didn't have car anymore when i came to buy it. I had been in contact with a guy over email for more than a week about a car i wanted. After we finally settled on a price, i said i would come in cou I had been in contact with a guy over email for more than a week about a car i wanted. After we finally settled on a price, i said i would come in couple of days later (date and time on appointment was set). I drive 2 hours in to buy the car just to be told the car was traded to another dealership the night before i came in. To top it off, the guy i set an appointment with didn't even show up! That should have been my red flag to walk out at that time. I also checked the website after i got back home, and the car is still listed on their website. If you're looking for a car, just go to another dealership where they actually care about customers. Phillip Moore was the employee i dealt with when i actually came in and he was nice. More
by rai
Employees Worked With
Michael Campbell, Phillip Moore
October 22, 2019
Great Michael Ward was very professional and pleasant to work with on choosing our new car. He was knowledgeable and confident. Buy our new car was a very Michael Ward was very professional and pleasant to work with on choosing our new car. He was knowledgeable and confident. Buy our new car was a very good experience More
by Lda
Employees Worked With
Michael Ward, Scott Smith
