Toyota of Rockwall

Oil change Great service! Very timely! I would highly recommend this service department to anyone! They made my experience very easy! Very professional! The even Great service! Very timely! I would highly recommend this service department to anyone! They made my experience very easy! Very professional! The even had the car detailed and pulled right up front for me! More

Excellent Service Barry greeted me when I arrived and was very professional. He was very knowledgeable and set up my car for service. The cashier was able to set me up Barry greeted me when I arrived and was very professional. He was very knowledgeable and set up my car for service. The cashier was able to set me up with a rental car immediately and was also very helpful. Upon arriving later in the day to pick up my car, I found that it had been washed and was ready to go. They checked in my rental car very quickly and was ready to go. It was a great experience. More

Friendly Respectful devices, time accordingly , fair prices. They give you opportunity for you you used your budget . Great atmosphere!!! Overall ?? check up Respectful devices, time accordingly , fair prices. They give you opportunity for you you used your budget . Great atmosphere!!! Overall ?? check up on after purchased ng your 🚗 More

New Tacoma After selecting the truck I wanted to purchase. Carmelo and the sales team were able to find the color I wanted at another local dealership. They were After selecting the truck I wanted to purchase. Carmelo and the sales team were able to find the color I wanted at another local dealership. They were able to get the truck back to Toyota Rockwall the same day and I picked up my new truck. Great price. Great sales service!! More

Smooth experience I originally went into Toyota of Rockwall to browse and see potential vehicles to trade my Toyota Tacoma with. Went through a few options with a sales I originally went into Toyota of Rockwall to browse and see potential vehicles to trade my Toyota Tacoma with. Went through a few options with a sales associate, Darrell, and loved the options he was able to find based on what I was looking for. The concern was the cost. But after going through all options we were able to figure something that worked within my budget and I got the vehicle I was looking for. As sad as I was to trade my Toyota Tacoma I am very happy with the Toyota RAV4. I am able to afford it and it has everything I need for myself and my family. More

Service Call It was time for the 15k service, I scheduled online. I got there early and they took my car right in and i got it back before my scheduled time to ori It was time for the 15k service, I scheduled online. I got there early and they took my car right in and i got it back before my scheduled time to originally take it in. Very friendly, kept me informed, didnt have time to even go shopping they were so quick. Lol More

Standard service Barry is great fast friendly and very knowledgeable. Great staff from the moment I purchased my truck to service they have always been very helpful. W Barry is great fast friendly and very knowledgeable. Great staff from the moment I purchased my truck to service they have always been very helpful. Would recommend. More

Better get it in writing I was looking to purchase a previously owned vehicle. The salesperson had very limited knowledge on the vehicle and I couldn't find out what maintenan I was looking to purchase a previously owned vehicle. The salesperson had very limited knowledge on the vehicle and I couldn't find out what maintenance services had been performed on it since arriving at the dealership. It was pretty dirty on the inside, so it didn't look like much of anything had been done before parking it on the lot. The salesperson did tell me, more than once, that the vehicle would be covered by a 2 year/24,000 mile FREE oil change and tire rotation. I purchased the vehicle and received a courtesy call a couple days later. The customer service representative also told me that my vehicle was included in the 2 year/24,000 mile free oil change and tire rotation. Upon taking the vehicle to the dealership to schedule an appointment for this service, I was then told my vehicle WAS NOT covered. If they tell you ANYTHING, GET IT IN WRITING and TAKE THEIR NAMES!! This, combined with a most unpleasant experience with the finance dept. is why I would NOT recommend Toyota of Rockwall to anyone. The first thing I did was take their license plate covers off. More

Regular Maintenance Appointment was easy to set up, was on time and handled very professionally. The lounge area was very nice, and I enjoyed the free coffee and cookies Appointment was easy to set up, was on time and handled very professionally. The lounge area was very nice, and I enjoyed the free coffee and cookies. More

Great purchasing experience I was able to select a car and finalize most of the purchase details online as we live over 350 miles from Toyota of Rockwall. Brian Dial provided ou I was able to select a car and finalize most of the purchase details online as we live over 350 miles from Toyota of Rockwall. Brian Dial provided outstanding service. More