Toyota of Rockwall

Excellent Service Toyota of Rockwall as been the best experience from beginning to current, Alan is the BEST salesman & the service dept is always on top of things and Toyota of Rockwall as been the best experience from beginning to current, Alan is the BEST salesman & the service dept is always on top of things and keeping my Tundra looking beautiful. Excellent customer service from everyone!!! More

Friendly, fast and professional My service rep was very courteous and went over everything in detail. Very fast service experience. And my car washed as well. Great customer servi My service rep was very courteous and went over everything in detail. Very fast service experience. And my car washed as well. Great customer service More

Another gr8 experience!!! My Service Guy always gets me in & out SO fast!!! And is always very thorough going over everything with me after Tech completes the job. I know they My Service Guy always gets me in & out SO fast!!! And is always very thorough going over everything with me after Tech completes the job. I know they treat everyone as good....but I do feel special & important when I pull in drive, Randy “Always” greets me with a smile & the “No wash” cone in his hand. 😁 And seems like I “never” have to wait long. Love this Toyota Dealership. Thank y’all ~ 🖤3🖤 P.S. plz, just don’t ever let my Service guy go. I was assigned to one at the beginning....bad experience for me & I wasn’t a very happy camper. You don’t schedule an appt. w/a customer and then “not be there” when we show up....on time!!! It’d of been one thing if I was late for my scheduled appt. But then came Randy stepping in to fix things. I then told him I did not want “any other” Service person helping me, other than him!!! My Baby Cam is 1 yr & 3 mos old & Randy has taken “gr8” care of me & my Cam the entire time. Let’s keep it that way plz ~ 👍🏽😁 More

Par for course Good price on my trade, overall deal went well. I’m a no nonsense buyer and they treated me as such. Would try them again in the future. Price, trade, Good price on my trade, overall deal went well. I’m a no nonsense buyer and they treated me as such. Would try them again in the future. Price, trade, interest rate goals were all met. More

Great service! As usual, my regular service was performed timely and with courteous attention from my service lead. i used the courtesy van this time and it was tim As usual, my regular service was performed timely and with courteous attention from my service lead. i used the courtesy van this time and it was timely in both dropping me off and pick up. More

Experience was a good experience? The people are all so welcoming. Waited about 2.5hrs which is fine because I was doing school work. I thought I was going to pay $130, but didn’t thin The people are all so welcoming. Waited about 2.5hrs which is fine because I was doing school work. I thought I was going to pay $130, but didn’t think labor was going to be double that and end up paying $250. Got everything I needed done for my car because it’s a far drive so I didn’t mind the pay just wish they explained labor was going to be about $100 additional. More

new battery Very happy to get a new battery at no charge due that it was covered by warranty. As always very satisfied with the service on my Venza! Very happy to get a new battery at no charge due that it was covered by warranty. As always very satisfied with the service on my Venza! More

Great service as always Casey is great! She is always so helpful and pleasant. I am grateful to have accidentally landed on her service roster a year ago and I always come ba Casey is great! She is always so helpful and pleasant. I am grateful to have accidentally landed on her service roster a year ago and I always come back to her! More

Regular service I went in to have regular service done on my sienn the service tech was very prompt and professional and did a great job getting my van in and out in I went in to have regular service done on my sienn the service tech was very prompt and professional and did a great job getting my van in and out in a very timely manner thanks toyota More

Wonderful experience, with great staff I bought a new Toyota 4 Runner. Caitlyn was a saleslady and Corey Thomas was the manager on duty. They made me feel welcome, valued and appreciated. I bought a new Toyota 4 Runner. Caitlyn was a saleslady and Corey Thomas was the manager on duty. They made me feel welcome, valued and appreciated. They helped make the process smooth and any hickups along the way were handled well and professionally. I look forward to dealing with them in future when I take my car in for my oil changes and regular service maintenance. Thank you for a positive purchase experience. More