Toyota of Rockwall

10,000 mile service The Rockwall Toyota dealership service center has always been courteous and fast. The waiting areas are clean and neat. The hot drinks are always ap The Rockwall Toyota dealership service center has always been courteous and fast. The waiting areas are clean and neat. The hot drinks are always appreciated. More

2017 Highlander Started the new car buying process back in early January and finalized the deal on February 28th. The sale staff was nice and did their jobs by appl Started the new car buying process back in early January and finalized the deal on February 28th. The sale staff was nice and did their jobs by applying enough pressure to keep me coming in but not enough to drive me way. Took a little longer in the finance department especially since we were not financing the car. Do not recall meeting Gabriel Hernandez. When I am ready for the next vehicle, I will first look at Toyota. More

Amazing Service Kyle at the service center was great to work with it. He was very kind and attentive. Toyota Service center went above and beyond to get my care fix a Kyle at the service center was great to work with it. He was very kind and attentive. Toyota Service center went above and beyond to get my care fix and even found extra stuff and got it all under my waranty so it ended up not costing me a dime! Kyle went out of his way to work with me and provide excellent service. I was a little sad when I picked my car up and it was not washed or vacumed but even though they were closing they stopped the line and immediately took care of it. GREAT GROUP at Toyota of Rockwall! The ladies at the rental desk were also very kind and a joy to work with. More

Always amazing at Toyota of Rockwall This is the best dealership I have ever dealt with...by far! The amenities offered are spectacular. The salesperson, finance manager, dealership manag This is the best dealership I have ever dealt with...by far! The amenities offered are spectacular. The salesperson, finance manager, dealership manager, service department, and receptionist were amazing and I will continue to buy and lease all of my vehicle needs, and my family's, at this location. More

Great service! Thank you for always giving me the best service and products! I never have a long wait. There is a great waiting area with wifi available. Customer se Thank you for always giving me the best service and products! I never have a long wait. There is a great waiting area with wifi available. Customer service is always great! More

I don't like advertisements When coming to a dealership and drive an hour to get there and an hour here me , I do not want to sit in the waiting area for an hour or more and watc When coming to a dealership and drive an hour to get there and an hour here me , I do not want to sit in the waiting area for an hour or more and watch advertisements. Then when brought to the attention of the manager he was peaceful that I would complain. When I get a chance to sit down and relaxe I do not want to be intertwined by my phone. I would like to chill and watch a little TV. Is that too much to ask!! I am very disappointed and when my warranty is up will take my business closer to home. More

great listeners The day i purchased a vehicle from Toyota of Rockwall, I had visited 3 other dealerships prior. When i arrived at T.O.R., i met up with Danny Mendez. The day i purchased a vehicle from Toyota of Rockwall, I had visited 3 other dealerships prior. When i arrived at T.O.R., i met up with Danny Mendez. He and I had spoken on the phone previously. Danny asked questions about the type of vehicle i was looking for. He asked questions about my family, and about the use i would get out of a vehicle. Danny wrote down everything I said. He asked my likes and dislikes. He took it all into consideration. On top of that, he was honest. Once he obtained my credit score, and I told him what I could afford, he told me what my options were. Not once did Danny try to sell me something I didn't want. I would send my friends and family to see Danny. When I'm in the market again, I will call Danny first. More

Great! Randy Searcy was a great service rep. He took care of my service and warranty work quickly and with no hassle. Seat frame, that we were originally t Randy Searcy was a great service rep. He took care of my service and warranty work quickly and with no hassle. Seat frame, that we were originally told would take a month to get, he was able to get in just a couple of days. More

5 Stars only because of Dan. Dan went above and beyond to get all work promised at time of sale complete in one visit even though sales person forgot to write it up. Did not rece Dan went above and beyond to get all work promised at time of sale complete in one visit even though sales person forgot to write it up. Did not receive survey for car purchase. That did not go so well. May not be back... More

Some good some bad The contracted work was done well. However they left scratches on a few areas of the paint I was not happy with. I did notify my sales rep who encoura The contracted work was done well. However they left scratches on a few areas of the paint I was not happy with. I did notify my sales rep who encouraged me to bring the car in. However I suffer from very bad back issues and it would be more of a hassle. More