Toyota of Rockwall

ever thing is good no ever thing is fine all employee is good. work is time is don and clean place and next time go back and do service. no ever thing is fine all employee is good. work is time is don and clean place and next time go back and do service. More

Always great Always helpful Everyone is always very helpful and courteous I love bringing my car to Toyota of Rockwall Ford service! Thank you for your honesty and Always helpful Everyone is always very helpful and courteous I love bringing my car to Toyota of Rockwall Ford service! Thank you for your honesty and integrity More

Chris Abshire ROCKS I totaled my 2013 Corolla on 10/7. We reached out to Chris Abshire as he was recommended by a friend. Chris was eager to help and went beyond the call I totaled my 2013 Corolla on 10/7. We reached out to Chris Abshire as he was recommended by a friend. Chris was eager to help and went beyond the call of duty. I had an appointment on Wednesday night and when I couldn't physically make it he used Face Time to show me the cars I was interested in. We worked the deal via text and phone. I got the car I wanted at the BEST price and it only took 1.5 hrs in the dealership. I LOVE my new 2017 Black Sand Pearl Corolla, the safety features are so impressive that it calmed me getting back behind the wheel. Thank you Chris and Toyota of Rockwall!! BTW did I mention I live in FRISCO? Yep and it was WELL WORTH the drive. More

Kyle Service Advisor was great. They make recommendations based on need an dont just make any recomendations for ripping customers off. Wait time could improve a little as i come in They make recommendations based on need an dont just make any recomendations for ripping customers off. Wait time could improve a little as i come in from frisco but apart from that it was great More

Superb Service I was very pleased with the service I received. Kyle Rust gives solid, practical recommendations. I have confidence in his recommendations and appre I was very pleased with the service I received. Kyle Rust gives solid, practical recommendations. I have confidence in his recommendations and appreciate the good service from the mechanics. I can tell this dealership is trying...and that go's a long way in customer service and value. More

Great experience!!! 2nd vehicle purchased at Rockwall Toyota this year from Alan Scherdt. Great to work with in finding me the right vehicle. Excellent sales and service 2nd vehicle purchased at Rockwall Toyota this year from Alan Scherdt. Great to work with in finding me the right vehicle. Excellent sales and service is outstanding!!! The free car washes are a plus. More

Lack of comuncations and integrity BEWARE!! Me and my wife bought a used tahoe from them that was suposssed to have been inspected before putting on the lot to sale. Witch they did no BEWARE!! Me and my wife bought a used tahoe from them that was suposssed to have been inspected before putting on the lot to sale. Witch they did not do within 2 days of owning the vehicle they battery died witch we found out was was 5 years old when removed it. This is texas that should have been takin care of before the sale. The next week we got some brake noise come to find out instead for doing the brake job it needed they just bent the tabs on the brake pads to stop the noise. Guess they don't know heat moves the tabs back. And in they possess of doing a brake job my self I noticed the right rear main axle seal had been leaking for some time. (That is also a safty hazared) Also that weekend I took the vichle instead of my wife and notice the Tahoe having a hard staying running at stop lights come to find out they failed to do a tone up on a 100k mile vehicle they dam well knew what the problem was..this has all gone wrong within 3 weeks of owning the Tahoe and they have yet to complete the paper work with my bank and the bank has been waking for 2 weeks for a response. Needless to say I will never be returning for sales or service nor will I ever recommend this dealer ship to any one. Guess the hole sales pitch and presses they preach and about doing multi point inspection is one hug lie. Dale and Wes has been the only good part of this experience. As for the rest well the review should give you a good I idea about that STAY AWAY!!!! More

New Tire Check We had purchased new tires a few days previous and I noticed that while making a hard right turn, that the tire was rubbing on the wheel well. Drove We had purchased new tires a few days previous and I noticed that while making a hard right turn, that the tire was rubbing on the wheel well. Drove up, with no appointment, and everything was fixed with no issue and I was in and out in no time! A clip had come loose on my wheel well, so the technician replaced the clip and all was good. Thank you Toyota of Rockwell! More

Long Time Service was good however I had an appointment scheduled and was there for 2.5 hour for an oil change. I saw several people come and go so that arrived Service was good however I had an appointment scheduled and was there for 2.5 hour for an oil change. I saw several people come and go so that arrived after me but I cant say what they were seen for. Then we I left they didn't put the glove box back together after checking the air filter. I will continue to use Toyota as this is the first bad experience I have had but think it is important to know when something isn't just right.. Keep up the good work, maybe it was just a bad day. More

Love Toyota of Rockwall. 2nd Tundra purchase from them!!! I love the honest no BS approach with Toyota of Rockwall. We bought our first Tundra from them in 2008, it was new and has been an excellent vehicle I love the honest no BS approach with Toyota of Rockwall. We bought our first Tundra from them in 2008, it was new and has been an excellent vehicle with only routine maintenance. I was searching for a used truck as our other one went to college with our daughter. I knew what I wanted, Salesman helped me with test drives and I was in and out in less than 4 hours. Easy transaction and great service. Even got a follow up call from the salesman about a week later to make sure I still liked my car. I would recommend Toyota of Rockwall to everyone. More