Toyota of Rockwall

Great Service Very happy with the new equipment lease. Chris Abshire took the time to make sure we were fully satisfied. I highly recommend him. As well as service Very happy with the new equipment lease. Chris Abshire took the time to make sure we were fully satisfied. I highly recommend him. As well as service department - very helpful folks. More

Y'all were awersome The customer service there is beyond helpful. I couldn't be any more happier with my vehicle. Everyone is extremely nice! I give them more than a 5 st The customer service there is beyond helpful. I couldn't be any more happier with my vehicle. Everyone is extremely nice! I give them more than a 5 stars if I could I could rate them 100 More

Sales person was professional, negotiations went well. Have been trying for 2 weeks for Brent in finance to confirm to us that he is cancelling all extra warranties in original contract, per his conversati Have been trying for 2 weeks for Brent in finance to confirm to us that he is cancelling all extra warranties in original contract, per his conversation with Kent on 8/8/16. Have left numerous messages, with no return call. This needs to happen asap. Brent said he would contact the financing bank, but bank has not received anything. More

A tale of two stories I purchased 2 vehicles from this dealership, the first of which was great. Taylor was a good salesperson and treated myself and my wife very honestly. I purchased 2 vehicles from this dealership, the first of which was great. Taylor was a good salesperson and treated myself and my wife very honestly. The negotiation with Corey was a negotiation but he worked with me to get my family out of a lease and into a purchase. We drove away happy. On my second purchase, I contacted Taylor and he had everything ready for me to go and look at the vehicle. This time Corey greeted me with "You know what time it is, big fella. You and me, its about to go down." Corey made a claim that after our first car deal, I told Taylor that "I would've taken the first offer" which would've meant that I got one over on Corey. He carried these feelings into the negotiation to the point where I left the building and buckled my kids into our car to drive home, because Corey was being rude to me. Taylor ended up giving me a call, working out the negotiation behind closed doors and passed me along to Brent (new hire in Finance) and Brent was awesome. This time, even though Brent was awesome, I drove away angry. I don't understand why I was treated the way I was on my second time into the dealership in less than 2 weeks. I never made the claim to my sales guy, that Corey claims Taylor told him. This one was difficult for me to take because it was a personal attack against me, in front of my 2 toddler boys (sitting with me at the desk across from Corey.) I wouldn't recommend this place. They didn't leave me feeling comfortable when I drove away. More

Worst vehicle ever(CTS) I am thrilled to say Chris Abshire got me out of this vehicle and in a brand new Highlander. He worked hard for me and my business. I will continue I am thrilled to say Chris Abshire got me out of this vehicle and in a brand new Highlander. He worked hard for me and my business. I will continue to send him referrals. More

Great place excellent service good people to work with. The best thing about this one is the friendly people. Willing to listen and understand what your saying. excellent service good people to work with. The best thing about this one is the friendly people. Willing to listen and understand what your saying. More

my experience was very comfortable and positive My review of the overall situation was that everything went so smooth. I thought I would be there a lot longer. But it ended up being a short time a My review of the overall situation was that everything went so smooth. I thought I would be there a lot longer. But it ended up being a short time and for that I was extremely greatful. I would truly recommend a friend and would definitely refer them to MATT. 😀 More

Kyle helped got my tire light fixed successfully! Kyle was professional and patient when I had to bring my vehicle back twice due to the tire light kept re-appeared after the first service. I recom Kyle was professional and patient when I had to bring my vehicle back twice due to the tire light kept re-appeared after the first service. I recommend the Service Dept at this Dealership! Thank you:) More

Happy Customer We have made our 5th Toyota purchase and our salesman Robert Castle is such a pleasure to work with. He always covers everything, what we need, what We have made our 5th Toyota purchase and our salesman Robert Castle is such a pleasure to work with. He always covers everything, what we need, what we don't need. We have been very pleased with his service, his gentle manner. This dealership is clean, courteous and helpful. i think it is a great touch to have free cookies, water and coffee. I love doing a little jewelry shopping every time I am there. More

great car buying experience clean and nice dealership was plesently suprised by the car buying experience. it was like buy a car from my brother. bottle water would be nice to of clean and nice dealership was plesently suprised by the car buying experience. it was like buy a car from my brother. bottle water would be nice to offer in the summer time. More