Toyota of Rockwall

I came for my appointment but parts were sent back I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appo I showed up for my appointment but I was told the parts were sent back, I am still waiting for parts till today. I just wasted my day going to my appointment. Very nice employees but nothing gets done! More

Purchasing a New Prius Excellent Experience!!! Toyota of Rockwall is different for the normal new car dealer. I was dreading the thought of purchasing a new car for I hate Excellent Experience!!! Toyota of Rockwall is different for the normal new car dealer. I was dreading the thought of purchasing a new car for I hate the NORMAL run-around and hassle that you normally receive from most dealers. We knew the car that we wanted and all we were really interested in was the availability of a Prius and the bottom price that they offered. With in 5 minutes they gave us a great price on the Prius and we were out the door with a new car in about an hour. No fuss, no hassle, just a great experience. Highly recommend Toyota of Rockwall. FYI -- We also have our Tundra serviced here. More

Toyota of Rockwall's Service Department is The BEST I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he ma I've been using Toyota of Rockwall's service department solely since I purchased my vehicle. Carl is the service adviser I've primarily used and he makes you feel like he's your best bud and that there are no other customers in the facility. I thought I only got this kind of treatment, but over the years have seen everyone who gets Carl getting the same. Don't get me wrong, all of the staff is beyond nice, but since I mostly deal with Carl I can attest to his honesty and professionalism. Carl serves as the best rep possible for Toyota as he makes me want to continue my relationship with the company by purchasing my next vehicle thru them because I know I will receive excellent care when/if I have to bring my car in for service. I don't have the desire to do this for a lot of other services I get from other institutions, but I make the attempt to contact the service manager every time I go in for service just to secure that management knows without a doubt I appreciate Carl and the staff in the service department. Whatever they are paying him, it should be increased. If you need service on your Toyota, Lexus, Scion or other vehicle, I'd suggest you utilize Toyota of Rockwall and ask for Carl. More

Toyota Rockwall for new car Matt Brennan went above and beyond to find the car I was looking for...at a price I could afford. Couldn't have asked for a better friend! His super Matt Brennan went above and beyond to find the car I was looking for...at a price I could afford. Couldn't have asked for a better friend! His supervisor Gabe, was very prompt at helping find a car, and Matt drove to another dealer to get it, so I could be in my new car sooner. More

5000 mile service - Great experience Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was profe Representative was friendly and very helpful. The service was performed quickly. In addition, the service team washed my car. The service was professional and complete. More

Great Service I was looking at a couple of vehicles when we went to Toyota of Rockwall. After looking at the Toyota Tacoma, our decision was easy. Chris Abshire wor I was looking at a couple of vehicles when we went to Toyota of Rockwall. After looking at the Toyota Tacoma, our decision was easy. Chris Abshire worked with us to get the truck just like I wanted. When it came in, we were treated wonderfully. The purchase, the truck and the dealership have all been top drawer. More

GREATEST PLACE ON EARTH!!!!!! Justin and leroy are the best service i have ever come accross, they were friendly and eager to please. My car was taken care of in a jiffy, and my ti Justin and leroy are the best service i have ever come accross, they were friendly and eager to please. My car was taken care of in a jiffy, and my tire aint flat no more. More

AWESOME! Quick and easy. Our salesman was very helpful and patient. Not like other dealers. Easy going experience! No pressure....more of a consultation. Thank Quick and easy. Our salesman was very helpful and patient. Not like other dealers. Easy going experience! No pressure....more of a consultation. Thanks James! More

great called on the phone regarding getting a car for my daughter, was asked to come, set time. Came in, met with Jason, he was so WONDERFUL, within 2 hrs, called on the phone regarding getting a car for my daughter, was asked to come, set time. Came in, met with Jason, he was so WONDERFUL, within 2 hrs, we were out with a BRAND NEW CAR for my Daughter. More

Best dealership ever! I've purchased 3 vehicles from this dealer. I've also referred my sister, who is currently leasing from here as well. The staff is cheerful and atte I've purchased 3 vehicles from this dealer. I've also referred my sister, who is currently leasing from here as well. The staff is cheerful and attentive. Service department is top notch. More