Toyota of Rockwall

Speedy and thorough!!! They even repaired a chip on my windshield wile I waited!!! I'll be so glad when all the construction is over with!!! Wouldn't take my Toyota anywhe They even repaired a chip on my windshield wile I waited!!! I'll be so glad when all the construction is over with!!! Wouldn't take my Toyota anywhere else!!! More

Great dealer experience! My first impression was very clean and organized. I arrived early and they got me in right away. The Service Writer went over everything I need and I My first impression was very clean and organized. I arrived early and they got me in right away. The Service Writer went over everything I need and I fully understood what was going to take place. Toyota of Rockwall makes you very comfortable while you wait and the wait was not long. My car was returned to me well within the time frame given and cleaner than when I went in. Thank you Toyota of Rockwall for a great dealer experience! More

Integrity They did what they said they would do and in a timely manner. I was kept up to date as to what was happening and when to expect completion. They did what they said they would do and in a timely manner. I was kept up to date as to what was happening and when to expect completion. More

great service! Carl David was friendly and explained everything required. Service was prompt and problem was fixed under warranty. thanks for such great service! Carl David was friendly and explained everything required. Service was prompt and problem was fixed under warranty. thanks for such great service! I would recommend toyota of rockwall to anyone. More

Corolla Service & Repairs I had my 2009 Corolla's 80,000 mile service completed, new tires mounted, brake system flushed and serviced and an axle boot replaced. The vehicle dr I had my 2009 Corolla's 80,000 mile service completed, new tires mounted, brake system flushed and serviced and an axle boot replaced. The vehicle drives and rides like new, now. I was considering selling the car as I drive it less than 5,000 miles a year, but think I'll keep it now. More

Outstanding Service Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my servi Great folks with service in mind. Was in and out quickly and they even washed the car. I will continue to use Toyota of Rockwall for all of my service and maintenance needs. More

excellent service staff and customer service! Casey Little was friendly and took care of my trucks first oil change and fog light issue. She needs a raise. If only your sales staff was as professi Casey Little was friendly and took care of my trucks first oil change and fog light issue. She needs a raise. If only your sales staff was as professional as she was I would have purchased my tundra there. More

love toyota of rockwall, bought several cars there. they always treat me great & have best deals!! the salesmen are very friendly and go out of the way to find exactly what im looking for and best price they always treat me great & have best deals!! the salesmen are very friendly and go out of the way to find exactly what im looking for and best price. More

Dissatisfaction of Dealership I brought my 2014 Avalon into your dealership yesterday to have the recall part on the cruise control fixed. When I found out it would take several h I brought my 2014 Avalon into your dealership yesterday to have the recall part on the cruise control fixed. When I found out it would take several hours to complete and I had appointments I needed to go to, Kyle found out I could get a loaner car under the warranty. When I gave the front desk my driver's license and insurance card, I was told that, unless I could purchase Collision and Comp for your vehicle, I could not have a loaner car. I called my agent who did not offer such coverage nor did he know what I was talking out. I have driven Lexus, Mercedes and Hondas for the past 40 years (my first Toyota) and in all of these years did this requirement ever even come up. Kyle called me yesterday afternoon and told me he was trying to get this problem resolved but I never heard back. I am not dissatisfied with Kyle at all, he was trying to get it resolved but evidently could not. The reason I bought my Toyota in Rockwall was because of the convenience of having a local dealership. I am very disappointed to learn this is how this dealership helps their clients...if I qualify for a loaner, I feel I should have been given one. Carleen Catt More

I will never use another dealership This is the second vehicle I have purchased from Toyota of Rockwall. I was treated with kindness and professionalism. I love this dealership. I will This is the second vehicle I have purchased from Toyota of Rockwall. I was treated with kindness and professionalism. I love this dealership. I will never use another dealership. More