Toyota of Rockwall

Awesome service From the minute we walked in to the show room we felt like guests and not customers. We met with Brian Dial having set up an appointment with him to t From the minute we walked in to the show room we felt like guests and not customers. We met with Brian Dial having set up an appointment with him to turn in our previously leased Sienna. We told Brian what we were looking for and he had many new Siennas to look at. All it took was two. With a short time we were driver home in ou new Sienna. A great overall experience. High recommend Brian Dial and the staff st Rockwall Toyota. More

Great experience This dealership stayed on top of the process for purchasing online. The best price was offered...the options I requested were installed & the experien This dealership stayed on top of the process for purchasing online. The best price was offered...the options I requested were installed & the experience was totally enjoyable. I purchased the last Scion xB the dealership had. They made it the xB I always wanted..equipped just the way I wanted it. More

New car service. Extra attachment on my new car was timely and fast, appreciated the use of a loan car. Easy people to work with, looking forward to my next visit. Extra attachment on my new car was timely and fast, appreciated the use of a loan car. Easy people to work with, looking forward to my next visit. More

Great Experience- Fast and Easy My wife and I went in looking for a used truck with 4x4 and a double cab. We had a specific price range in mind and wanted to stay around 25K miles on My wife and I went in looking for a used truck with 4x4 and a double cab. We had a specific price range in mind and wanted to stay around 25K miles on the truck. We were greeted by James Gammaro and the process started. James asked us a few questions about our vehicle requirements then went to check inventory that matched what we wanted. He presented us with a few options that were a good fit for us and after drivin5a few trucks we decided on one. We asked a lot of questuons5about the truck, engine, MPG, price, et,., and James was very patient and answered everything. Shortly after we agreed on the truck we agreed on price. We negotiated a little back and forth but it was very easy. James was very honest and upfront the entire time and we were very comfortable dealing with him. He kept us updated on every step and told us what he was doing whenever he had to step away. He checked on our progress while waiting to sign the finance papers and made sure everything went quick and smooth. By far the easiest time I've ever had while buying a car! More

First service issue and first car wash Leroy went out of his way to find out the details of my warranty. Explained expected possible fees. Returned all calls as promised. The issue hasn't Leroy went out of his way to find out the details of my warranty. Explained expected possible fees. Returned all calls as promised. The issue hasn't been repaired yet so it is still pending the solution. Nothing against Leroy, it's just the flow of how the work has to be done. The first car wash was really nice except for there was no detail to the running boards. There was white powdery residue on the running boards, probably from the soap running off from the car wash. Ibam very impressed that the car wash system uses rain water. The collection containers are phenomenal and an awesome site to see. Thanks for being environmentally friendly!! Thank you Leroy. Look forward to doing more business with the service center. Unfortunately, not with the sales or finance area though. More

friendly and courteous The people that work there make your experience enjoyable. This was my 9th vehicle and it was very easy with no hassle .thank you very much The people that work there make your experience enjoyable. This was my 9th vehicle and it was very easy with no hassle .thank you very much More

great do what ever they need to, to make sure you are pleased with there service. they wash your car every time you bring it in which is a nice touch for t do what ever they need to, to make sure you are pleased with there service. they wash your car every time you bring it in which is a nice touch for the customer. More

Great Service I drove in was met by my cheerful service advisor and advised of what all they did on a 25000 service and taken to the guest waiting area and shown ar I drove in was met by my cheerful service advisor and advised of what all they did on a 25000 service and taken to the guest waiting area and shown around. The guest area was pleasant and comfortable, and I sat down and did some reading. Before I knew it, my service advisor came in to tell me my car was ready, and I was quickly on my way home. More

Excellent Dealership I couldn't be happier with this dealership. I purchased my Tacoma new from Rockwall Toyota in 2008 and have had all of my service done here. The sta I couldn't be happier with this dealership. I purchased my Tacoma new from Rockwall Toyota in 2008 and have had all of my service done here. The staff is friendly and the service is excellent. I would recommend this dealership to anyone. More

Battery and alternator xx Friendly and helpful service writer. Told him I was going on a trip at end of month and he had them check my fluids and brakes for free. The length Friendly and helpful service writer. Told him I was going on a trip at end of month and he had them check my fluids and brakes for free. The length of the stay was not long and I would recommend coming back More