Toyota of Rockwall

Great people, great service, friendly relaxed atmosphere They cleaned up a used car I was purchasing, and programmed a new smart key. Even found me a 2012 owners manual for the new to me highlander hybrid. T They cleaned up a used car I was purchasing, and programmed a new smart key. Even found me a 2012 owners manual for the new to me highlander hybrid. Timely personal care from good (happy) people. You can't do better than rockwall Toyota. We found the car we wanted online and Drew helped my by phone over the weekend. Great Service!! More

Did not take resposibity for door lock problem the next day sold RX 350 with only 12500. Also bought extended and comprehensive warranty from them. Next day found that passenger door lock was not operating.. To sold RX 350 with only 12500. Also bought extended and comprehensive warranty from them. Next day found that passenger door lock was not operating.. Took the car to them. They did not fix it or take any responsibility for cheating me. They directed me to Lexus dealer at Dallas which happened to be very nice dealer who fixed it free of charge and also gave loaner car. Next time I will go to that Lexus dealer for purchase or service. More

Called about a sensor repair on my truck! After being hung up on twice I was finally connected to Carl with the service center. While speaking on the phone he was short and rude with me. I After being hung up on twice I was finally connected to Carl with the service center. While speaking on the phone he was short and rude with me. I explained what I believed to be the problem when he interrupted me and sternly corrected me. Made me feel like an idiot. He also quoted me $2000-3000 for the fix with out even seeing the vehicle. I took my car to another dealer and they are fixing it for $400. Highly advise you stay clear unless you are okay with high pressure, high cost, and condescending advisors. More

Small job Service Advisor Donna was extremely helpful and professional. Service Advisor Dan Landrum is my usual advisor because he is so wonderful. But Donna a Service Advisor Donna was extremely helpful and professional. Service Advisor Dan Landrum is my usual advisor because he is so wonderful. But Donna assisted me this day and it is great to know someone else for when Dan is not working! More

Brake Service I liked the customer service and the way David Robertson took his time and explained the brake service that I needed from the beginning to the end. I liked the customer service and the way David Robertson took his time and explained the brake service that I needed from the beginning to the end. More

Should be voted best Toyota dealership in N. America!!! This Toyota dealership is absolutely the best! The service before and after the sale... has been above and beyond! The dealership should be voted th This Toyota dealership is absolutely the best! The service before and after the sale... has been above and beyond! The dealership should be voted the best in North America!!! I feel like I'm their only customer and that I'm special. I know that is not the case, but it is almost like having my own dealership where I can go to ask questions, get my car checked out, and just go learn! What a team! More

No pressure enviro w/ fun people who reallly seemed to care. Excellent experience and service, with a smile. No pressure or hassel from staff just straight to business showing me the car I was looking for; the Excellent experience and service, with a smile. No pressure or hassel from staff just straight to business showing me the car I was looking for; the Corolla. Everyone was friendly and helpful, as well. More

it was ok but to long for me was treated very well deal was fair but need to get read of paperwork on returning Toyota owners been driving and financing Toyotas for years and st was treated very well deal was fair but need to get read of paperwork on returning Toyota owners been driving and financing Toyotas for years and still had to wait along time for finance person took over3hrs. brian dial was great scott not so good did not understand everything but was getting late and I had to get home 125miles away More

Great salesmanship outgoing an friendly staff. The people at the Toyota dealershipade me feel like my business was as important as anyone else. They went out of their way to make sure my auto trans The people at the Toyota dealershipade me feel like my business was as important as anyone else. They went out of their way to make sure my auto transaction was completely satisfied. I would definitely buy again and recommend ten to family and friends. More

Excellent Service Made an appointment online on a Sunday. Was contacted early Monday to schedule an appointment. Arrived at 8am Tuesday to have window's tinted, before Made an appointment online on a Sunday. Was contacted early Monday to schedule an appointment. Arrived at 8am Tuesday to have window's tinted, before I left the Service writer's office, the technician had called to ask if my vehicle had arrived. In less than 1 hour I was on my way home. Very professional staff. More