Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Rockwall
Rockwall, TX
6,614 Reviews
Toyota of Rockwall is proud to be the world’s first LEED Gold-certified dealership by the USGBC. Recognized in Living Magazine as the Best Dealership for 12 years in a row, we’ve built our reputation in this lakeside community on sustainability, integrity, and service that feels like family.
As a family-owned, faith-driven dealership, we focus on building relationships, not just transactions. Guests from Rockwall, Rowlett, Royse City, Fate, Garland, Heath, Mesquite, Forney, Terrell, Greenville, Lavon, and Dallas choose us for transparent pricing, a wide selection of new Toyotas and Toyota Certified Used Vehicles, and a no-pressure buying process designed to make car shopping simple and stress-free.
Our service department provides expert care with Toyota-trained technicians and genuine Toyota parts, helping keep your vehicle performing at its best. Beyond sales and service, we’re deeply committed to the community, supporting local schools, nonprofits, and organizations that strengthen North Texas.
At Toyota of Rockwall, our mission is to deliver a luxury-level experience at an affordable price, with values that guide everything we do. Come see why so many of your neighbors trust us as their dealership of choice.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,614 reviews
February 09, 2012
My salesperson Warren was fine but,when it came to the finance dept. Brett kept trying to sell me on "bumper to bumper warranties" "reliability ",when it was only a ploy to take the focus off he was ripp finance dept. Brett kept trying to sell me on "bumper to bumper warranties" "reliability ",when it was only a ploy to take the focus off he was ripping me off with horrible finance numbers. Please avoid Rockwall Toyota. They tried to push me into a trade they just received and told me it was my "best option" ,it wasn't the vehicle I wanted nor the color. I have some credit issues but when I finally got Brett to tell me he was giving me a15% interest rate I told him I could provide an A paper cosigner,he said it would not make a difference on my rate. They ended up offering me a used Tacoma with 66000 miles at 60 months for $585 a month. I went to Sports City Toyota in Garland and offered the same deal and I got a BRAND NEW 2012 Tacoma TRD Sport with all the bells and whistles for $450.00 a month and wasn't treated like a low class bum with no other options because of some dings in my credit. Rockwall Toyota is obviously only interested in their bottom line not about their customers. More
by Douglas2
Employees Worked With
Brett in finance
September 02, 2011
Overall great experience from start to finish. Eric did a great job and at no point did we feel pressured to purchase. It was not the stereotypical sales approach and it was appreciated. The process move a great job and at no point did we feel pressured to purchase. It was not the stereotypical sales approach and it was appreciated. The process moved along very efficiently and it only took about 4 hours to finish everything. That timeframe included three test drives, negotiations, financing (which was very flexible and competitive), and delivery of the vehicle. We are very happy with the vehicle and the experience. Thanks Eric! Shawn More
by spercef
Employees Worked With
Eric McBain, Sales
April 19, 2011
This was the easiest ad most pleasurable shopping experience I have ever had! No haggle pricing and being treated like I was the most important person in the world! When my car was delivered to me, experience I have ever had! No haggle pricing and being treated like I was the most important person in the world! When my car was delivered to me, not only was it perfectly clean with a full tank of gas, but she took a lot of her time to teach me how to work everything in the car, pair up the bluetooth and teach me the NAV system. I won't ever go anywhere else again.! Thank you Liane and Toyota of Rockwall. More
by lmann0812
Employees Worked With
Liane
May 11, 2010
Michelle, our salesperson, was extremely informative and friendly. We drove numerous cars before making a final decision on our purchase and she was patient with that process. We met several other employe friendly. We drove numerous cars before making a final decision on our purchase and she was patient with that process. We met several other employees who were involved in the purchase and they too were cooperative and knowledgeable. We were also impressed with the facility and the dealership manager. He, Michelle, and the man who detailed the car stayed an hour past closing to take care of us. More
by believerme
Employees Worked With
Michelle
