Toyota of Rockwall - Service Center

Brought my car in for an alignment, and car steers more to the right than before. to the right than before. More

My appointment time was around 3:30pm on Saturday and maintenance services was done within 30 minute, it is fast. maintenance services was done within 30 minute, it is fast. More

Wouldn’t go anywhere else. They worked hard to get us into the car we wanted. They worked hard to get us into the car we wanted. More

One service request questionable, called service rep, left message, never received return phone call. Disappointed. left message, never received return phone call. Disappointed. More

We were very happy with the service we received at this Toyota dealership. Sam answered our questions and he gave us an estimate of what it would cost to complete the work we wanted done. He was friendly Toyota dealership. Sam answered our questions and he gave us an estimate of what it would cost to complete the work we wanted done. He was friendly and treated us with respect. We would be happy to have him service our vehicle again. More

The service department is excellent. Friendly, helpful service tech and great communication. They got my truck done on time and provided me with a loaner. The recall was taken care of wi Friendly, helpful service tech and great communication. They got my truck done on time and provided me with a loaner. The recall was taken care of without any issues. More

Excellent service - the advisor listened to me explain the problem, got the car in the shop quickly and kept me posted on progress. the problem, got the car in the shop quickly and kept me posted on progress. More

Toyota gets a 3 because they no longer honor service coupons unless you bring them in at time of service. coupons unless you bring them in at time of service. More

I have taken my car to be serviced here before. On this visit I was not totally satisfied with my interaction with the customer service staff person I was assigned to. He made an unnecessary and un On this visit I was not totally satisfied with my interaction with the customer service staff person I was assigned to. He made an unnecessary and unprofessional comment about my choice to not receive a recommended service on that day. So if/ and/ or when I return to get my oil changed and my cabin filter replaced, I don’t think that I’d want to work with him again. More

I have now come to this dealership twice for service and they are beyond a doubt wonderful. The facility is nice, clean, open and relaxing. The service team is great. Brian Carpenter is beyond nice. He list they are beyond a doubt wonderful. The facility is nice, clean, open and relaxing. The service team is great. Brian Carpenter is beyond nice. He listens to my concerns regarding my vehicle and keeps me updated on progress throughout the appointment. I’ve been to another dealer for a lot of my service but since coming to the rockwall location, I’ll never go back. More