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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,675 Reviews

3,675 Reviews of Toyota of Rockwall - Service Center

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July 29, 2022

You need to restart your car wash for your costumers it would make your dealership a better place. More

by rkraft1625
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tiler, Stephanie Sanchez, Cesar Martinez
Aug 01, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy and will take your comment under advisement. Thank you for choosing Toyota of Rockwall.

July 29, 2022

My service advisor, Mich always takes time to go over everything and explain it to me. More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 28, 2022

Kevin was great! Kept me in the loop the entire time and made sure I received the appropriate services. No more, no less. More

by Ms. Hardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Jul 28, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

July 28, 2022

Took both of my vehicles to this dealership and Jose the service advisor was professional and kept informed of all the necessary needs for both of my cars. They were completed on time and on the same day. More

by jsusa77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service department
Jul 28, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

July 26, 2022

I had Mick as my Service advisor, he did a fantastic job and explained everything the way it should be. Thank you for your professionalism! More

by jhackney875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Rockwall responded

We are very happy to hear Mick provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2022

Great Service Department, was very helpful and courteous! Kasey was super to work with as my service advisor More

by dfaires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kasey met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

July 23, 2022

This dealership did a perfect job for me they told me that it was going to take about 45 minutes to an hour they got me out in the 47 minutes great job guys best dealership I've been to so far thank you More

by hilldolphy14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2022 -

hilldolphy14 responded

Great job guy thank you very much

July 22, 2022

Arrived a bit early, was received immediately, service took about 45 minutes, and I went on my way! Thanks for courteous and prompt service! More

by j1d2i3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Jul 22, 2022 -

Toyota of Rockwall responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Toyota of Rockwall!

July 22, 2022

Very friendly, prompt, detailed and cost effective. They assigned me a personal service representative who was professional and engaging. More

by Melody Haak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ottman?, Kevin McGuire
Jul 22, 2022 -

Toyota of Rockwall responded

Melody, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 22, 2022

Fantastic dealership with an excellent service department! I have received nothing but first class service every time that I come in and highly recommend this dealership! Best Toyota dealership in More

by dankotrla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Jul 25, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jul 25, 2022 -

dankotrla responded

Thank you for the great friendly service!

Jul 25, 2022 -

dankotrla responded

GREAT DEALERSHIP!

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