The service was great!
! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire p
! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire process!
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by Rmfuentes286
Service Price Transparency
Aug 16, 2026 -
Toyota of Rockwall responded
Your mention of how simple it was to schedule service through our app underscores our focus on convenience. We’re pleased our team could complete the service on your Highlander swiftly and keep you updated with timely text notifications. Your positive feedback and five-star rating mean a lot to us.
They worked to repair the handle in my truck.
Had an appointment and I had an appointment and they took the truck right in completed the job and let me know that it was finished so far it has bee
Had an appointment and I had an appointment and they took the truck right in completed the job and let me know that it was finished so far it has been great.
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by bmq1952
Verified Customer
Verified Customer
Service Price Transparency
Aug 13, 2026 -
Toyota of Rockwall responded
We’re glad the service visit for your Tacoma went smoothly, from check-in to completion. Hearing that everything has been great so far means a lot to our service department. Please let us know if there’s anything else we can do for you.
I recently brought my new vehicle back to Toyota of
Rockwall for its first scheduled maintenance, and I was very pleased with the experience.
The service team was friendly, professional, and made th
Rockwall for its first scheduled maintenance, and I was very pleased with the experience.
The service team was friendly, professional, and made the entire process easy from start to finish. They got my vehicle checked in quickly, kept everything straightforward, and completed the service without any unnecessary hassle or surprises.
It was especially nice to have such a positive first service experience after having a great experience purchasing the vehicle there as well. Good customer service shouldn’t end once the sale is complete, and Toyota of Rockwall certainly demonstrated that.
Overall, another excellent experience. I appreciate the professionalism and attention to customer service and look forward to continuing to have my vehicle serviced at Toyota of Rockwall. Highly recommended!
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by AGENTROCK
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Toyota of Rockwall responded
Your mention of a quick check-in and straightforward process reflects how our service team prioritizes clarity and efficiency. Knowing that your Tacoma’s first maintenance felt seamless and professional means a lot to our service department. We look forward to welcoming you back for your next visit.
Service advisor Kasey was exceptional.
Very professional and offered friendly service with a smile. Thank you!
Very professional and offered friendly service with a smile. Thank you!
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by sunwealth
Verified Customer
Verified Customer
Service Price Transparency
Aug 12, 2026 -
Toyota of Rockwall responded
Thank you for the five-star review and for sharing your experience. Hearing that Kasey’s professional, friendly service made your Avalon visit so pleasant means a lot to our team.
The service team was very professional.
I had a quick turnaround time and the service team was friendly.
Thank you!
I had a quick turnaround time and the service team was friendly.
Thank you!
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by jchobbs
Verified Customer
Verified Customer
Service Price Transparency
Aug 10, 2026 -
Toyota of Rockwall responded
Knowing that your service experience felt professional and friendly means a lot to our service team. We’re pleased we could complete the service on your Corolla Cross Hybrid so quickly.
They were gonna charge me $1200 for a $250 dollar part
and an hour of labor
and an hour of labor
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by lhsmith52
Verified Customer
Verified Customer
Service Price Transparency
Aug 11, 2026 -
Toyota of Rockwall responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Everyone I dealt with were experts and communicated
everything in detail. Service was very helpful and communicative.
everything in detail. Service was very helpful and communicative.
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by julielong66
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kris Wilson-Mechanic ***** (5-stars)
Aug 06, 2026 -
Toyota of Rockwall responded
Our service team takes pride in thoroughly communicating each detail when servicing your Toyota RAV4. Your kind words about our expertise and clear communication mean a great deal to us.
Mick and the whole team were wonderful, professional,
prompt cordial and was always communicating with me regarding my car care. Highly recommend Toyota of Rockwall.
prompt cordial and was always communicating with me regarding my car care. Highly recommend Toyota of Rockwall.
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by chiny315
Verified Customer
Verified Customer
Service Price Transparency
Aug 06, 2026 -
Toyota of Rockwall responded
Your praise for our prompt, professional communication during your Toyota RAV4 service reflects our commitment to keeping you informed. Your recommendation means a lot to Mick and our service department.
The experience was a Great One and the timing was perfect
.
I’m Hoping I sell the car though before I have to pay that much again for a transmission fluid change.
.
I’m Hoping I sell the car though before I have to pay that much again for a transmission fluid change.
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by Robert Harris
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2026 -
Toyota of Rockwall responded
Your note about the perfect timing highlights how our service department values efficiency. Hearing that the overall experience was great means a lot to us. We understand maintenance costs can add up; if you decide to keep your Camry a bit longer, our team is here to help with any future service.
They are very helpful when I ask questions and very
efficient on time that you have to be there waiting for your car
efficient on time that you have to be there waiting for your car
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by socrgirl78
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2026 -
Toyota of Rockwall responded
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.