Kasey Boysaw
Kasey Boysaw at Toyota of Rockwall

Kasey Boysaw

Assistant Service Manager

Toyota of Rockwall

1250 E Interstate 30
Rockwall, TX 75032

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4.8
648 Reviews
4.8

648 Reviews

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648 Reviews of Kasey Boysaw

August 16, 2026

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Employee Rating

The service was great! ! Easy to set up using the app and the service department was quick and easy! They are great about keeping me informed with texts during the entire p More

by Rmfuentes286
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel , Brian in service

Aug 16, 2026

Toyota of Rockwall responded

Your mention of how simple it was to schedule service through our app underscores our focus on convenience. We’re pleased our team could complete the service on your Highlander swiftly and keep you updated with timely text notifications. Your positive feedback and five-star rating mean a lot to us.

August 13, 2026

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They worked to repair the handle in my truck. Had an appointment and I had an appointment and they took the truck right in completed the job and let me know that it was finished so far it has bee More

by bmq1952
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 13, 2026

Toyota of Rockwall responded

We’re glad the service visit for your Tacoma went smoothly, from check-in to completion. Hearing that everything has been great so far means a lot to our service department. Please let us know if there’s anything else we can do for you.

August 12, 2026

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I recently brought my new vehicle back to Toyota of Rockwall for its first scheduled maintenance, and I was very pleased with the experience. The service team was friendly, professional, and made th More

by AGENTROCK
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 12, 2026

Toyota of Rockwall responded

Your mention of a quick check-in and straightforward process reflects how our service team prioritizes clarity and efficiency. Knowing that your Tacoma’s first maintenance felt seamless and professional means a lot to our service department. We look forward to welcoming you back for your next visit.

August 12, 2026

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Service advisor Kasey was exceptional. Very professional and offered friendly service with a smile. Thank you! More

by sunwealth
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Recommend Dealer
Yes
Aug 12, 2026

Toyota of Rockwall responded

Thank you for the five-star review and for sharing your experience. Hearing that Kasey’s professional, friendly service made your Avalon visit so pleasant means a lot to our team.

August 10, 2026

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The service team was very professional. I had a quick turnaround time and the service team was friendly. Thank you! More

by jchobbs
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 10, 2026

Toyota of Rockwall responded

Knowing that your service experience felt professional and friendly means a lot to our service team. We’re pleased we could complete the service on your Corolla Cross Hybrid so quickly.

August 07, 2026

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They were gonna charge me $1200 for a $250 dollar part and an hour of labor More

by lhsmith52
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Recommend Dealer
No

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 11, 2026

Toyota of Rockwall responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 06, 2026

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Everyone I dealt with were experts and communicated everything in detail. Service was very helpful and communicative. More

by julielong66
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Recommend Dealer
Yes

Other Employees Tagged: Kris Wilson-Mechanic ***** (5-stars)

Aug 06, 2026

Toyota of Rockwall responded

Our service team takes pride in thoroughly communicating each detail when servicing your Toyota RAV4. Your kind words about our expertise and clear communication mean a great deal to us.

August 06, 2026

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Mick and the whole team were wonderful, professional, prompt cordial and was always communicating with me regarding my car care. Highly recommend Toyota of Rockwall. More

by chiny315
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 06, 2026

Toyota of Rockwall responded

Your praise for our prompt, professional communication during your Toyota RAV4 service reflects our commitment to keeping you informed. Your recommendation means a lot to Mick and our service department.

August 03, 2026

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The experience was a Great One and the timing was perfect . I’m Hoping I sell the car though before I have to pay that much again for a transmission fluid change. More

by Robert Harris
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Recommend Dealer
Yes

Other Employees Tagged: Mick Schott, Sam Heidel

Aug 04, 2026

Toyota of Rockwall responded

Your note about the perfect timing highlights how our service department values efficiency. Hearing that the overall experience was great means a lot to us. We understand maintenance costs can add up; if you decide to keep your Camry a bit longer, our team is here to help with any future service.

July 30, 2026

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They are very helpful when I ask questions and very efficient on time that you have to be there waiting for your car More

by socrgirl78
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Recommend Dealer
Yes
Aug 02, 2026

Toyota of Rockwall responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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