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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,664 Reviews
Call Service Center (844) 208-1008

3,664 Reviews of Toyota of Rockwall - Service Center

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June 17, 2022

Nemo is the best he goes above and beyond he does a lot to make customer feel good More

by darrellarcher72
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carmelo Adorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue, Nemo Ulibarri
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Jun 17, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear Nemo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2022

Toyota of Rockwall has great customer service and really try to get you in/out quickly. More

by dizzy_me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Davis, Josue Gutierrez, Cesar Martinez
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Jun 17, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 16, 2022

I was provided with great customer service as soon as I arrived until I departed from the dealership service department. Thanks again Rockwall Toyota for all you do for my 2018 Toyota Avalon! More

by SHENA.MATTHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Sanchez, Kevin McGuire
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Jun 17, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 15, 2022

I was greeted quickly and my service was very timely. I wish the car wash were working though - I've moved and it's not convenient for me to drive over there just for a wash. More

by angelarpen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

June 15, 2022

This has truly been one of the most personal and best experiences with a car dealership from purchasing and service. Highly recommend !!!!!Very personable and attentive More

by raysbarandgrill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Danler
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Jun 15, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 15, 2022

The dealership very clean and welcoming and the employees very pleasant and friendly. The tech kept me updated on my vehicle at all times. I would definitely recommend to friends and family. My visit wa More

by Patty
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 15, 2022 -

Toyota of Rockwall responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

June 14, 2022

Please change nothing about your service department. Mick is the best. Ask for brother Mick More

by markleblancMark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 13, 2022

Fast , friendly I was happy with the service except not was my car ! Other than that I was pleased with the service More

by ccmwiya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez, Cesar Martinez
Report | Print
Jun 13, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2022

The car wash is never working when I bring my car in to be serviced. Other than that y’all are doing a great job!!! More

by CRCDTEMPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josue Gutierrez
Report | Print
Jun 14, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

June 11, 2022

Service was prompt and professional. Tyler was great at keeping me informed as my vehicle progressed to completion. More

by bushier_sweater_0m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Jun 11, 2022 -

Toyota of Rockwall responded

Thank you for sharing your thoughts about your great experience with Tyler here at Toyota of Rockwall. We appreciate your business and hope to see you again soon!

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