Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,664 Reviews
Call Service Center (844) 208-1008

3,664 Reviews of Toyota of Rockwall - Service Center

Sort by
June 11, 2022

I’m very pleased with the service at this dealership. Jason was in the customer service that day, and he represented you very well More

by suzanaperrolli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Jun 11, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Suzana. We appreciate your fantastic feedback. We're glad to hear that Jason was able to help. We look forward to having you as one of our valued customers for years to come.

June 10, 2022

The service center has always been excellent in the past but I wasn't impressed this last time. I was having electrical issues in the dash intermittently. I was told they were unable to replicate the prob More

by JB75087
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Josue Gutierrez
Report | Print
Jun 13, 2022 -

Toyota of Rockwall responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 10, 2022

Great professional service, very friendly staff, very accommodating while we aiting. I get two cars serviced there More

by carlito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Jun 10, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 10, 2022

I have purchased vehicles from auto dealers for my family and my business since 1969. Toyota of Rockwall is the best! More

by John White
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Toyota of Rockwall. We truly appreciate your business over the years, John.

June 10, 2022

Got in and out of there in 1 hr with no issues. I would go back again. More

by gardenersdelight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran, Dan Landrum, Justin Hogue, Stephanie Sanchez, Carlos Perez, Kevin McGuire, Juan Moran, Cesar Martinez
Report | Print
Jun 10, 2022 -

Toyota of Rockwall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

June 10, 2022

The service was very good. We’re supposed to give price for Sequoia did not More

by James.kirk7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2022 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

June 09, 2022

I drove 25 miles to get a part replaced and it wasn’t delivered, so I wasted my time and gas money. Now I will need to go another time to get it replaced, because I already paid for the part More

by GOODMAN_TREVOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2022 -

Toyota of Rockwall responded

Trevor, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 09, 2022

Rockwall Toyota always do great job and does it in the time they say Great employees to deal with More

by Gdennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bethany Smith, Cesar Martinez
Report | Print
Jun 09, 2022 -

Gdennis responded

great people to deal with, as always

June 08, 2022

All the repairs were done by your service team as I was told and in less time Great job More

by Gdennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josef Casares, James Adams
Report | Print
Jun 08, 2022 -

Toyota of Rockwall responded

Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

June 08, 2022

Quick and easy in and out. Efficient review of my car's issues. Great staff. Work done on time. Rent car available. More

by jrobinson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Report | Print
Jun 08, 2022 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! Stephanie and our team sincerely value your business and look forward to your next visit.

1
...
155
156
157
...
367