3,811 Reviews of Toyota of Rockwall - Service Center
My service with Mick was outstanding from the beginning to the end. Thanks So Very Much Mick!! to the end. Thanks So Very Much Mick!! More
I've purchased two Four-Runners at Toyota of Rockwall and have had them serviced only at the dealership. The key to the dealership's success is based on the Service Technicians that deal directly with the have had them serviced only at the dealership. The key to the dealership's success is based on the Service Technicians that deal directly with the customer in a professional, honest and results focus attitude. Mick Schott is the best! Even though I've purchased vehicles from Toyota of Rockwall, my experience with the sales department has been less than average and any contact that I've had with Service Management has been Extremely Disappointing. The Sales Personal lack of responsiveness and the Service Management arrogance displayed can not be considered service. Service Management should learn from the Service Techs. More
Service time performs as promised Excellent customer service and support Nick very polite and respectful service and support Nick very polite and respectful More
I have always been pleased with the service at this Toyota Dealer, especially my personal care fellow, Cesar. HOWEVER , I was disappointed after I spent $700 on August 18, that they did not wash my ca Toyota Dealer, especially my personal care fellow, Cesar. HOWEVER , I was disappointed after I spent $700 on August 18, that they did not wash my car for me. Communication was so-so. I waited in waiting room for the 90,000 mile inspection and oil change. When more work was needed, the courtesy driver took me to Costco. The miscommunication occurred then as they did not pick me up afterwards. It required a second phone call . More
I love this dealership! The service is punctual and they always explain what needs to be done . The service advisors keep you informed while you wait. The service is punctual and they always explain what needs to be done . The service advisors keep you informed while you wait. More
Timely, efficient service. Toyota of Rockwall is committed to quality and the betterment of our community. Toyota of Rockwall is committed to quality and the betterment of our community. More
Casey was great. She was friendly and knowledgeable. I will recommend Royota of Rockwall to all my friends. She was friendly and knowledgeable. I will recommend Royota of Rockwall to all my friends. More