Toyota of Rockwall - Service Center

They have always been very truthful about my vehicle. Straight shooters so to speak. My service advisor is Mick Shott , awesome as he works hard to get me the best quote for repairs available. The serv Straight shooters so to speak. My service advisor is Mick Shott , awesome as he works hard to get me the best quote for repairs available. The service department is always on time. Thank You Rockwall Toyota ! More

I told them on the phone and in person before I got out of the car, not to rotate the tires because we had just put two new ones on the front. They still rotated them. Even common sense would have told any of the car, not to rotate the tires because we had just put two new ones on the front. They still rotated them. Even common sense would have told anyone not to put worn down tires on the front! Someone not wearing deodorant put his armpit on the door with the window down. It took me forever to figure out where the smell was coming from and then took several cleanings to get it out of the plastic. More

The service in this place is excellent and very fast and the best thing is that they give you your car washed. the best thing is that they give you your car washed. More

I did not have an appointment, they took care of my issue quickly and even got my next scheduled maintenance done! Kevin my service advisor was fantastic! He kept me informed on the progress of my repairs. quickly and even got my next scheduled maintenance done! Kevin my service advisor was fantastic! He kept me informed on the progress of my repairs. More

I have always been skeptical of service work at a dealership, they always "find" extra things to fix. This has been true of most dealerships I have purchased from, however Toyota of Rockwall has bee dealership, they always "find" extra things to fix. This has been true of most dealerships I have purchased from, however Toyota of Rockwall has been a recent discovery for our family with the purchase of my wife's vehicle. My recent personal experience with service for my Tundra was actually pretty fantastic. From initial greet to completion took about 2.5 hours for three points of service. Kasey was delightful, but I would have appreciated a midpoint update as I was in the waiting area. I will return in future. More

As always the service was excellent, staff was attentive, friendly, and helpful. Having to take my Sienna in for service isn’t on my list of great things but Toyota of Rockwall makes it much better. friendly, and helpful. Having to take my Sienna in for service isn’t on my list of great things but Toyota of Rockwall makes it much better. More

Customer service was awesome! Technicians are very knowledgeable. Very welcoming to customers. Positive attitude! My favorite place to get my car serviced Technicians are very knowledgeable. Very welcoming to customers. Positive attitude! My favorite place to get my car serviced More

Fast and friendly service. The lady who helped us was more than kind. Oil change and tire rotation went quickly and smoothly. The lady who helped us was more than kind. Oil change and tire rotation went quickly and smoothly. More

Kevin at services took care of my car. He is excellent!! I will bring my car back to Kevin. He is excellent!! I will bring my car back to Kevin. More

Love this dealership, they are friendly and always willing to help. Something needs fixing and they get it done! Thank you! willing to help. Something needs fixing and they get it done! Thank you! More