Toyota of Rockwall - Service Center

I was greeted when I arrived. They took the car immediately to the service bay. The work was done in a timely manner. They took the car immediately to the service bay. The work was done in a timely manner. More

Toyota’s is really good. Everyone is nice and helpful. The service was very good. Everyone is nice and helpful. The service was very good. More

I like my attendant. He was professional and polite. He attended to my needs and explained in details the process. He was professional and polite. He attended to my needs and explained in details the process. More

They were so kind to get me in last minute for oil change and tire rotation before I took 2 road trips!! Thank You so much! and tire rotation before I took 2 road trips!! Thank You so much! More

I had an appointment for early morning, only to have 15 other customers also had the same appointment. I was told, since it was early morning, I would be in & out. This was not the case. After >2 hours, I other customers also had the same appointment. I was told, since it was early morning, I would be in & out. This was not the case. After >2 hours, I drove away. Kasey did an awesome job keeping me informed and helping keep me calm (even though three other customers jumped ahead of me). More

I did not get a call telling me my car was ready they pulled things out of the glove box pulled things out of the glove box More

I am always greeted quickly and professionally, but have to wait minimum of 1.5 hours just for oil change or inspection. to wait minimum of 1.5 hours just for oil change or inspection. More

Very fast service, techs and service reps were nice and informative! I usually dread going to car service places but now I won’t! informative! I usually dread going to car service places but now I won’t! More

Inaccurate supply of stock. Parts and Services do not coordinate on the same page. Went in for 4 tires replacement but only had 3 in stock…Customer waited 5 hours before prob Parts and Services do not coordinate on the same page. Went in for 4 tires replacement but only had 3 in stock…Customer waited 5 hours before problem solved!!! More

We have received first class service at every visit! Our Toyota Highlander is our favorite! Our Toyota Highlander is our favorite! More