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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,650 Reviews
Call Service Center (844) 208-1008

3,650 Reviews of Toyota of Rockwall - Service Center

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December 02, 2021

Each team member I have interacted with has always tried to always find the best option to solve the issue. More

by KHERMANFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2021 -

Toyota of Rockwall responded

Hello Kherman Family, Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

December 01, 2021

Service was prompt and polite. The customer waiting area is very comfortable with complementary water, coffee and hot chocolate. Wait time always seems appropriate with these accommodations in place and veh More

by LTHANDLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Dec 01, 2021 -

Toyota of Rockwall responded

Thank you! Justin and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Toyota of Rockwall.

December 01, 2021

Everyone is so nice & get really good service, always so clean I give it an A+. More

by JANDAVIS0614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Dec 01, 2021 -

Toyota of Rockwall responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Toyota of Rockwall. Please don't hesitate to reach out if you need anything else.

December 01, 2021

Nice people any questions can ask them of the vehicle. Explain what need to be fix and can be fix later on. More

by voneravongn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey, Boysaw
Report | Print
Dec 01, 2021 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! Kasey and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 29, 2021

I have a 2012 Rav 4 and I have always had it serviced at Toyota of Rockwall. Mick has always taken care of me ! He is absolutely wonderful! More

by JUDILILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Toyota of Rockwall responded

Judi, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

November 29, 2021

Great location with great staff who are professional and got the job fine quickly. They also washed and vacuumed my car. Awesome! More

by Kdk781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Nov 29, 2021 -

Toyota of Rockwall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to having you as one of our valued customers for years to come.

November 29, 2021

Friendly people on service department, good customer service, clean areas, excellent dealer, when I received my truck was so clean. More

by ritogarfield
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Nov 29, 2021 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a great review. We sincerely value your business.

November 27, 2021

Good service and helpful personnel. Courteous driver . All around personal and considerate employees and care. More

by kacarter1
Recommend Dealer
Yes
Employees Worked With
Larry
Report | Print
Nov 27, 2021 -

Toyota of Rockwall responded

We appreciate you taking the time to leave us this great review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

November 25, 2021

Sam was amazing. He took care of everything for me. He also kept me informed at all times. More

by ARIANA.ALDACO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Nov 27, 2021 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

November 25, 2021

Justin always takes care of us and we are so appreciative. I never have to worry and our college age daughter feels comfortable enough to go in and take care of her car needs. More

by Julie Lambert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Report | Print
Nov 27, 2021 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, Julie. We appreciate your great feedback and five-star rating. We're glad to hear that Justin is always able to help. Please let us know if we can be of any further assistance.

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