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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,799 Reviews

3,799 Reviews of Toyota of Rockwall - Service Center

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March 22, 2022

Toyota of Rockwall service department was diligent in contacting me to schedule my 10K maintenance. Everything (oil change, tire rotation, fluid checks) was completed much quicker than I expected. Wait More

by GadgetGuy Rowlett
Recommend Dealer
Yes
Employees Worked With
Don Maddran, Josue Gutierrez
Mar 23, 2022 -

Toyota of Rockwall responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Toyota of Rockwall!

March 22, 2022

They were fast and great customer service at this dealership. We have bought out last 4 vehicles from there. More

by JGLIDE0500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Mar 23, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We appreciate you being one of our loyal customers, and we look forward to working with you again.

March 19, 2022

Love the service department. They are always very pleasant and knowledgeable. Work is done in a timely manner and dealership is always very clean. More

by texsgirl54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Mar 20, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

March 18, 2022

Kind and friendly and very accommodating. I have nothing but good words to say about my entire experience since buying my Toyota Tacoma to my first Service experience. Thank you, Toyota of More

by rhalhardy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
Mar 20, 2022 -

Toyota of Rockwall responded

Thank you for choosing Toyota of Rockwall, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 18, 2022

I took my Lexus to the Toyota of Rockwall. I was very pleased with the work done. There was a Friendly atmosphere. Definitely teamwork and a professional Staff. More

by cedlsheets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Heidel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2022 -

Toyota of Rockwall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 18, 2022

I’m very happy with Toyota of ROCKWALL Service Dpt They are always attentive to give a good service, reliable and professional. Thanks Justin an Casey … they are best !!! More

by Pedro R. Cachay Zaferson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hogue
Mar 20, 2022 -

Toyota of Rockwall responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Justin and Kasey here at Toyota of Rockwall.

March 18, 2022

Cesar has always taken good care of us. After we had everything necessary to bring my Prius up to the 90,000 requirements, over $2,000 worth of work, she ran wonderfully. Unfortunately, whi More

by eaglesx2dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
Mar 20, 2022 -

Toyota of Rockwall responded

Thanks for sharing your thoughts about your experience with Toyota of Rockwall. We appreciate your business and hope to see you again soon!

March 18, 2022

They do a great job informing me of services I should have done and getting my car serviced without an appointment More

by Lightningrod4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis
Mar 20, 2022 -

Toyota of Rockwall responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 18, 2022

Service and personnel always great. Never had a problem so far. Only time I have been disappointed was being told there were no loners but I could rent a replacement while mine was bein More

by Mechab60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGuire
Mar 19, 2022 -

Toyota of Rockwall responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. We appreciate you choosing Toyota of Rockwall.

March 17, 2022

I have dealt with Toyota of Rockwall for many years, and they have treated me with courtesy and professionalism. The service and sales departments are wonderful! More

by rivasa45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Davis, Josue Gutierrez
Mar 17, 2022 -

Toyota of Rockwall responded

We appreciate your business and our team looks forward to serving you again soon!

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