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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,656 Reviews

3,656 Reviews of Toyota of Rockwall - Service Center

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December 02, 2020

Very nice, courteous and super friendly!! Love my Rockwall Toyota! Mick is outstanding he goes above and beyond to make sure I’m taken care of. He always makes me feel like I’m important! More

by teresamoon5m
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2020 -

Toyota of Rockwall responded

It has been a pleasure serving you, Teresa. Quality customer service is always our number one priority, and we're happy to hear that Mick met your expectations. Thank you again for choosing Toyota of Rockwall, we look forward to having you as one of our valued customers for many more years to come!

December 01, 2020

Everyone is always very nice when I visit- clean area- service guy very nice- without appointment still got me in and service complete in timely manner More

by Ramonahughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
Dec 01, 2020 -

Toyota of Rockwall responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 28, 2020

Service was very good. Service person Cody was very good. The service waiting is nice. My car was clean after washing the car. Great service. More

by seledge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Don Maddran, Dan Landrum
Nov 30, 2020 -

Toyota of Rockwall responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

November 10, 2020

I came in for the 120k+ service on my wife’s 2007 Corolla. I met with Cody and we took a look at previous service at another dealership and determined the priorities. I was promised no more than 3 ho More

by jf.ls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
November 07, 2020

Everything was great the service was great quick and fast the service advisor Justin was great and yes I would recommend Toyota to anybody again I’m very happy with the service today thank you. The visit was More

by Charlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
November 05, 2020

Satisfied I’ll definitely recommend them . It’s always a Satisfied I’ll definitely recommend them . It’s always a pleasure to take my car to them. They’re friendly and always professional. Keep it up More

by estel.claris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
November 02, 2020

Service center was very clean, representatives were well spoken, well groomed and customer oriented. Went in for scheduled maintenance. Clean waiting area. Masks required, hand sanitizer available. Best par More

by rainboltsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
October 31, 2020

Mick in service did a great job in service even getting brake rebates from Toyota. Toyota was a bit of a problem with the rebate until Kyle Rust took with Toyota of Rockwall took over. Toyota of Rockwall More

by dmpsalm23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust
October 30, 2020

Service rep was a pleasure to work with. She was kind,professional and honest. I look forward to dealing with her on my next visit. Service is always fast and they take good care of my myself and my More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey Boysaw
October 29, 2020

I typically don’t write reviews but this is the only dealership I will take my truck to. Mick Schott is great with my truck and doesn’t try to upsell me on anything I don’t need. When I need to have a m More

by Frank Suniga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Rust
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