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Toyota of Rockwall - Service Center

Rockwall, TX

4.3
3,699 Reviews

3,699 Reviews of Toyota of Rockwall - Service Center

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March 31, 2019

My last service appointment wasnt the worst but it wasnt good either.... i dropped my truck off at 7am and left it there a majority of the day so i wouldnt have to wait and i co More

by BRANDON.PSBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Desrosiers, Ken Campbell
March 31, 2019

Great customer service I was able to get my truck in without an appointment. Great customer service, very professional, nice facility to wait while the service was being do More

by JOHN.T.HAMIL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bradley Stephens
March 31, 2019

Vehicle add on/ upgrades during Purchasing a new vehicle I requested and purchased as part of my deal several upgrades. I have taking my vehicle in four times to complete the More

by JHARMON2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Landrum
March 30, 2019

This place is the worst Brought my car into Toyota of Rockwall where they wouldn’t take the extra 1000 dollar service plan that I didn’t want off the final total of my car. M More

by DAVISUSN9968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Hogue
March 30, 2019

20 k service Fast and courteous. All employees were cordial at the dealership while waiting on my 20k service. Very nice local dealership to do business with ..wil More

by RICK5900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Maddran
March 30, 2019

30,000 Mile Service Always a great experience. Mick is great! 30,000 mile service plus car wash and I was out of there in no time.! Always a pleasure doing business More

by NICHOLASNEU51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Schott
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Thorough, Professional, Fast They were great and took the initiative to do a tire rotation while we were already there! Appreciate them giving us a deal on a new battery as well. More

by SRUSS1069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Landrum
March 29, 2019

40k maintenance Kyle is always a pleasure to work with. He keeps me updated on services needed. Very friendly guy to talk to. Brett was also there to assist Kyle. More

by sawigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Rust, Brett Wiggins
March 29, 2019

Prius Recall Scheduled Prius recall with Justin, I was promptly greeted and everything taken care of including a nail in my tire. He discussed my maintenance was More

by margaret369405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hogue
March 29, 2019

State Inspection of Subaru Outback. I always receive excellent service at Toyota of Rockwall.. Have taken my Lexus there for service for last few years.. Dealership is closer to my resid More

by LAMARLEE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gandy
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