3,653 Reviews of Toyota of Rockwall - Service Center
4Runner service at Rockwall Toyota The staff at Toyota of Rockwall was very courteous and professional. Especially Kyle, who answered all of the questions I had, regarding my oil change The staff at Toyota of Rockwall was very courteous and professional. Especially Kyle, who answered all of the questions I had, regarding my oil change and rear brake questions. More
Not Very Helpful I waited 2 months for service they promised to my vehicle and finally had to initiate it myself. I had other issues with my new car and they have beat I waited 2 months for service they promised to my vehicle and finally had to initiate it myself. I had other issues with my new car and they have beat around the bush and tried to get out of assisting me. More
15,000 mile service. The 15,000 service took only a half hour, and the work was well done. I did have to have an air filter replaced, but that happens sometimes. The 15,000 service took only a half hour, and the work was well done. I did have to have an air filter replaced, but that happens sometimes. More
Service Kyle Rust is the reason I bring my vehicle back there for service. Always takes great care of me and my vehicle. Highly recommend dealership and serv Kyle Rust is the reason I bring my vehicle back there for service. Always takes great care of me and my vehicle. Highly recommend dealership and service dept. More
Great customer service Kyle looked up everything that was recommended and let me know the cost of everything ahead of time and went over the invoice after service was comple Kyle looked up everything that was recommended and let me know the cost of everything ahead of time and went over the invoice after service was completed. He answered all the questions that I had and was very nice. More
Excelent service - find and fix! I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed I noted to the service rep (Mick) that I heard an unusual noise from the engine area. They checked it out, located the source (water pump) and fixed it promptly. Polite, professional service - again. This dealership has a great service department. Thanks also to the hands on mechanic in the shop. More
Service for 20000 Carl is a great service center person. He informed me that all items are in the green. Setup next appt in about four months. Informed him that my 150 Carl is a great service center person. He informed me that all items are in the green. Setup next appt in about four months. Informed him that my 15000 mike was done at Toyota of.McKinney. More
Nicole was fabulous!! Nicole was great! Did what she said!!!!! Very efficient! She is a great addition to team! The others I have worked with don’t show they even care I Nicole was great! Did what she said!!!!! Very efficient! She is a great addition to team! The others I have worked with don’t show they even care I am there. More
Excellent Service Service department is organized. Got in and out in no time and they even wash my care. Lance explained everything to me in a manner I could understand Service department is organized. Got in and out in no time and they even wash my care. Lance explained everything to me in a manner I could understand. More
Great! Carl, was very friendly and helpful.He also let my husband and I know about our dashboard that it was under warranty and could be replaced in a few da Carl, was very friendly and helpful.He also let my husband and I know about our dashboard that it was under warranty and could be replaced in a few days of our visit with Toyota. More