
Toyota of San Bernardino
San Bernardino, CA
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1,384 Reviews of Toyota of San Bernardino
Always quick and easy to deal with I've always had such a great experience every time I bring my car in for a service, this time I had Jim as my customer service representative, he was I've always had such a great experience every time I bring my car in for a service, this time I had Jim as my customer service representative, he was awesome i will recommend him to all my friends and family and hopefully I get him again when I return! More
Buying two cars Our experience with the person who helped us was excellent Our experience with Mr. Gabriel Aldrete, his customer service skills was above and beyond Our experience with the person who helped us was excellent Our experience with Mr. Gabriel Aldrete, his customer service skills was above and beyond our expectations More
Regular car maintenance For TODD HANSEN I think he is a good Service Adviser He told me what my car needed to run smoothly Excellent job. Thank you For TODD HANSEN I think he is a good Service Adviser He told me what my car needed to run smoothly Excellent job. Thank you More
Great service Chris was awesome Very professional and knowledgeable I’ve been going to Toyota of San Bernardino for year because of their great prices, friendly Chris was awesome Very professional and knowledgeable I’ve been going to Toyota of San Bernardino for year because of their great prices, friendly staff and good service More
Great Dealership!!! Everybody at Toyota of San Bernardino was fantastic especially since I have a Lexus!! They did everything I asked plus more!!! Recommend them to every Everybody at Toyota of San Bernardino was fantastic especially since I have a Lexus!! They did everything I asked plus more!!! Recommend them to everybody!!!! More
Quick and easy service. I’ve been a customer for 9years Everyone I come across at Toyota whether it be on the phone or in person is very courteous. Their service is very prompt and reliable. Everyone I come across at Toyota whether it be on the phone or in person is very courteous. Their service is very prompt and reliable. More
Great customer service and attention to detail. Excellent customer service from Marcos in sales and Rico in finance. We used the Costco Membership service to buy our 2019 Camry and were more than p Excellent customer service from Marcos in sales and Rico in finance. We used the Costco Membership service to buy our 2019 Camry and were more than pleased with the buying experience. Marco's and Rico were extremely knowledgeable and very helpful throughout the sale. We definitely would recommend Toyota of San Bernardino to anyone looking for a new or used car. More
Condescending Service Advisor My service advisor was a bit condescending and not very courteous after I declined suggested services. I find that to be very rude. Service advisors n My service advisor was a bit condescending and not very courteous after I declined suggested services. I find that to be very rude. Service advisors need to be respectful of a client’s financial circumstances and realize they cannot pressure someone into paying for a service they were not expecting to be needed and might not be able to afford at that moment. When I am ready to take care of that service I will most definitely be having it done elsewhere as a result of this experience. More
Service Department was awesome Guillermo coordinated the service. He kept me informed on what the technicians noted. I was happy to know the problem was relatively minor, and quickl Guillermo coordinated the service. He kept me informed on what the technicians noted. I was happy to know the problem was relatively minor, and quickly fixed. Guillermo also took care of two safety recalls. They discovered a split hose during one recall repair. They replaced the hose for no extra charge. We did have to wait an extra day for certain parts, but the quality of service made it worth the wait! More
Routine service for 90000 I like Toyota San Bernardino! Because they have very friendly service coordinator and great mechanics who is very honest and work well with my car. I I like Toyota San Bernardino! Because they have very friendly service coordinator and great mechanics who is very honest and work well with my car. I feel safe them to work on my car! More