Toyota of San Bernardino

New car purchase. 3.5 star rating. I purchased a new car and for the most part had a pleasant experience. I was not too happy to be told that I would have to pay for options that I di I purchased a new car and for the most part had a pleasant experience. I was not too happy to be told that I would have to pay for options that I did not want on the car that were already installed. This issue was eventually resolved and I left satisfied with my purchase. I had to go get some water on my own and was only offered some towards the end of the purchase process. I went through the costco new car purchase program which is supposed to be a no haggle situation. I had to haggle some which I wasnt pleased about. Some options were installed on the car that weren't mentioned until they showed up on the price sheet. As mentioned above after some haggling the price was removed. More

Great people did take a bit long Great people, unfortunately I don't live within the distance limit for the shuttle so I had to wait there. I had an appointment at 10:30am and wasn't Great people, unfortunately I don't live within the distance limit for the shuttle so I had to wait there. I had an appointment at 10:30am and wasn't done until 4:30pm (inspection time 4 1/2 hours and repair time was 1 1/2 hours). They were considerate enough and offered an uber to go get food which was real nice. More

Outstanding experience I'm completely Satisfied ! Great customer service they offered me and very helpful when I was financing my new 2020 hybrid Toyota Corolla. Which is I'm completely Satisfied ! Great customer service they offered me and very helpful when I was financing my new 2020 hybrid Toyota Corolla. Which is a amazing vehicle. More

Everything was fine. My visit was everything I needed. It was ready when I wanted and all the work was done satisfactory. Also the price wasn't too bad. My visit was everything I needed. It was ready when I wanted and all the work was done satisfactory. Also the price wasn't too bad. More

Great customer service When getting there the workers attend me with kindness. Also Mark promise my car in a certain time and its was ready at that time. He also explain in When getting there the workers attend me with kindness. Also Mark promise my car in a certain time and its was ready at that time. He also explain in detail what my car needed. More

Toyota of San Bernardino First time having my car serviced at Toyota, the service was great .Friendly and knowledgeable staff. Check in was fast and finished the job promptly. First time having my car serviced at Toyota, the service was great .Friendly and knowledgeable staff. Check in was fast and finished the job promptly. More

Happy customer Very helpful and explained each question I had regarding my 4Runner. I was very comfortable asking questions and Mark was very helpful with my concern Very helpful and explained each question I had regarding my 4Runner. I was very comfortable asking questions and Mark was very helpful with my concerns. More

Warranty service 18 month The service department takes extreme pride in providing exceptional service. I have returned after having questionable service done elsewhere. Chris t The service department takes extreme pride in providing exceptional service. I have returned after having questionable service done elsewhere. Chris took his time to show and explain to me some of the features on my car that I was unclear about. Sent my neighbor for service there the next day. More

Get it right the first time They were very polite knew what they were doing addressed every aspect that was needed for micro did a great job repairing recommend them. The man wh They were very polite knew what they were doing addressed every aspect that was needed for micro did a great job repairing recommend them. The man who serve me was Todd great guy very informative More

Excellent service My experience was great very warming staff make you feel like at home Todd was excellent in explaining all of the services that my brand new Camry was My experience was great very warming staff make you feel like at home Todd was excellent in explaining all of the services that my brand new Camry was gonna get my first time with this dealer will definitely recommend their services More